TechOps Administrator (TS/SCI Full Scope Poly)

Piper Companies; Redmond (WA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Full benefits

401k

PTO/Holiday/Sick leave as required by

Job summary

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The team focuses on end-to-end operation support for Azure core and Office 365 with 24x7 coverage.

Candidates must hold TS/SCI Full Scope Polygraph clearance and have experience with O365, Active Directory, and cloud server administration. The role offers full benefits and a competitive salary commensurate with experience.

Qualifications

• Bachelor’s degree in a related field or equivalent IT training/experience.
• Experience with Microsoft O365, Windows Active Directory, and software functions.
• Troubleshooting IT problems and supporting end users in cloud environments.
• Experience with Remedy or ServiceNow ticketing systems.

Responsibilities

• Execute deployment scripts and procedures as documented.
• Coordinate restoration actions with other teams and restore outages per SLAs.
• Document actions in system of record for audits and root cause analysis.
• Apply problem-solving and debugging to mitigate outages.
• Update SOPs and training guides as needed.
• Manage secure work area operations and assist in hardware deployments.

Skills

Customer service

Shift work willingness

Cloud environment experience

Programming/Scripting (Java, Python,/B

Education

Bachelor’s Degree or equivalent IT training

Tools

Remedy

ServiceNow

Jira

Active Directory

Job description

Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.

Clearance: TS/SCI Full Scope Polygraph

Location: Redmond, WA or Reston, VA

Schedule: Day shift, swing shift, evening shift available (Redmond, WA) – 24x7 operational environment

This job opens for applications on 11/9/2026. Applications for this job will be accepted for at least 30 days from the posting date

Responsibilities of the TechOps Administrator:

• Execute documented deployment scripts and procedures.
• Coordinate restoration actions with other teams.
• Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
• Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
• Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
• Update standard operation procedures and technical training guides documentation as needed.
• Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting.

Qualifications of the TechOps Administrator:

• Excellent customer service skills and focus.
• Education: Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
• IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions
• Experience administering servers and applications in cloud environment
• Programming/Scripting experience: Java, Python, Bash, Powershell
• Experience utilizing Remedy or ServiceNow ticketing systems
• Openness to shift work, as 24/7 support is essential

Compensation of the TechOps Administrator:

• Compensation: $100,000 - $135,000+ **based on total years of experience**
• Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
• Opportunity to get your foot in the door with cyber security
• Long-term stable program

#LI-MK1 #LI-Onsite

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