TechOps Administrator — Azure/Office365 24/7 Ops TS/SCI Poly
ZP Group
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Benefits offered by this job
Job summary
Zachary Piper Solutions seeks a TechOps Administrator I in Redmond, WA to join the SOCs team delivering 24/7x365 support for Azure core and Office365. You will monitor deployments, drive fixes with feature teams, execute scripts, and document actions for audit purposes.
This role requires TS/SCI with FS Poly and a customer-first mindset. The ideal candidate holds a related degree or equivalent IT training and can perform under deadline pressure in a fast-paced environment, with flexible 24/7
Qualifications
- Must hold an active TS/SCI with FS Poly.
- Bachelor’s Degree in a related field or equivalent IT training.
- Able to work in a fast-paced, deadline-driven environment.
- Experience with outage management and incident response.
- Strong written and spoken English communication skills.
- Willingness to support 24/7 shift requirements.
Responsibilities
- Monitor deployment flow and report operational status; escalate as needed.
- Identify and drive fixes with feature teams for deployment issues.
- Execute documented deployment scripts and procedures.
- Coordinate restoration actions with other teams.
- Support outage restoration actions per SLAs and procedures.
- Document all actions in the system of record for audits and RCIs.
- Update SOPs and training materials as needed.
- Assist in secure work area operations and hardware deployments.
Skills
Education
Tools
Job description
Zachary Piper Solutions seeks a TechOps Administrator I in Redmond, WA to join the SOCs team delivering 24/7x365 support for Azure core and Office365. You will monitor deployments, drive fixes with feature teams, execute scripts, and document actions for audit purposes.
This role requires TS/SCI with FS Poly and a customer-first mindset. The ideal candidate holds a related degree or equivalent IT training and can perform under deadline pressure in a fast-paced environment, with flexible 24/7
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