Technology Support Technician: Computers & Networking

Motlow; Blountville (TN); On-site; USD 45,000 - 50,000; Full time

Job summary

Northeast State Community College in Tennessee is seeking a Computer Technician in the Client Services department. The role installs, upgrades, configures, and troubleshoots computers, peripherals, and software to support campus operations.

Reporting to the Director of Client Services, you will help manage printers, projectors, and network devices, while assisting with inventory and end-user support for students, faculty, and staff.

Qualifications

• Associate degree or 2 years’ work experience with CompTIA A+ certification.
• At least 2 years of experience installing, maintaining, troubleshooting, and repairing computers and peripherals.
• Experience with wireless tech, multimedia, antivirus, Microsoft 365, Windows and macOS, desktops and laptops.

Responsibilities

• Install, upgrade, configure, troubleshoot, and repair computers, peripherals, and software.
• Install, configure, troubleshoot, and repair networked and local printers and scanners.
• Assist with inventory of printer supplies and devices for faculty, staff and students.
• Assist with laptop and mobile device checkout and tracking.
• Assist with installation, upgrade, and maintenance of network equipment and software.
• Assist end-users with technology issues.

Skills

Interpersonal skills

Teamwork

Prioritization

Education

Associate Degree in Computer Science or related field

CompTIA A+ certification

Tools

MS Office

Digital records systems

Job description

Northeast State Community College in Tennessee is seeking a Computer Technician in the Client Services department. The role installs, upgrades, configures, and troubleshoots computers, peripherals, and software to support campus operations.

Reporting to the Director of Client Services, you will help manage printers, projectors, and network devices, while assisting with inventory and end-user support for students, faculty, and staff.