Computer Technician

Tennessee Board of Regents; Blountville (TN); On-site; USD 45,000 - 50,000; Full time

Job summary

Northeast State Community College is seeking a Computer Technician to install, upgrade, configure, and troubleshoot computers, peripherals, and software, reporting to the Director of Client Services.

Responsibilities include installing and repairing printers and scanners, assisting with inventory of devices, and providing end-user support in a college environment. A two-year tech background or an AA degree plus CompTIA A+ are preferred.

Qualifications

• Associate Degree or two years' work experience with hardware and networking.
• Experience installing, maintaining, troubleshooting, and repairing computers and peripherals.
• Experience with Windows and macOS, MS Office 365, and networked printer equipment.

Responsibilities

• Install, upgrade, configure, troubleshoot, and repair computers, peripherals, and software.
• Install, configure, troubleshoot, and repair printers and scanners.
• Assist with inventory of printer supplies and consumables.
• Assist with inventory of laptops and mobile devices for faculty, staff, and students.
• Assist with checkout, return, and tracking of laptops and mobile devices.
• Assist with installation, upgrade, and maintenance of computer network equipment and software.
• Provide end-user technology support.

Skills

Troubleshooting

Printer/Scanner support

Networking basics

Help desk

Education

Associate Degree in Computer Science or related field

CompTIA A+ certification

Tools

Microsoft Office 365

Printer management software

Job description

Title: Computer Technician

Employee Classification:Clerical/Support

Department: Client Services

Campus Location: Northeast State Community College

Salary: $44,940 - $49,883, dependent on education and experience

Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college.

Job Summary: Reporting to the Director of Client Services, the computer technician is primarily responsible for installing, upgrading, configuring, and troubleshooting computers, peripherals, and software.

Job Duties:

• Install, upgrade, configure, troubleshoot, and repair computers, peripherals, and software applications
• Install, configure, troubleshoot, and repair networked and locally connected printers and scanners
• Assist with inventory of printer supplies, toner, and related consumables
• Assist with inventory of laptops and mobile device checkout for faculty, staff, and students.
• Assist with the checkout, return, and tracking of laptops and mobile devices for faculty, staff, and students
• Assist with installation, upgrade, and maintenance of computer network equipment and software
• Assist end-users with technology issues

Minimum Qualifications:

• Associate Degree in Computer Science or a related field with emphasis in hardware and networking OR two years’ work experience and CompTIA A+ certification.
• A minimum of two years of work experience installing, maintaining, troubleshooting, and repairing computers, computer peripherals, computer network equipment and cabling, and software.
• Work experience to include wireless technology, multimedia technology, virus and anti-spam protection techniques, Microsoft Office 365, latest versions of Microsoft Windows and MAC operating systems, and desktop and laptop computers.

Preferred Qualifications:

• Professional experience in a higher education environment
• Working knowledge of current AI technologies and tools, including generative AI, with the ability to use these technologies securely and in accordance with organizational data protection and other institutional policies.

Knowledge, Skills, and Abilities:

• Technology Skills: MS Office skills, Word, Excel, Outlook; digital records management systems; general operating systems and data information systems
• Ability to prioritize in a complex, fast-paced environment
• Effective interpersonal and communication skills
• Ability to work effectively in a team environment
• Ability to follow oral and written instructions
• Ability to communicate effectively
• Ability to establish and maintain effective interpersonal relationships with students, faculty, staff and the general public

Additional Notes:

• Relocation assistance is not available for this position.
• NeSCC will not offer H1B visa sponsorships for this position; applicants requiring sponsorship will not be considered.

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-323-0204 or [e-mail].

Advertised: 25 Sep 2026 Eastern Daylight Time
Applications close: 09 Oct 2026 Eastern Daylight Time