Technology Support Engineer: IT Operations & Security

Sands Corp; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading global developer of destination properties is seeking a Technology Support Engineer in Dallas, Texas. The successful candidate will manage operations of hardware and software in the Corporate IT environment while providing excellent support to internal users. Key responsibilities include troubleshooting technology issues, mentoring team members, and ensuring optimal performance of IT services. Required qualifications include a bachelor's degree in IT, 5 years of technical support experience, and strong communication skills. This is a full-time role with responsibilities that may require varied shifts.

Qualifications

• 5+ years of diverse technical support experience.
• Expertise in Windows, MAC, and Linux operating systems.
• Strong communication skills in English.

Responsibilities

• Support the IT operations function.
• Handle incidents related to technology.
• Mentor and support other engineers.

Skills

Technical support experience

Windows operating systems

Linux operating systems

Networking

Analytical skills

Education

Bachelor’s degree in IT or related field

CompTIA A+ certification

Tools

Ticketing systems

Monitoring tools

Job description

A leading global developer of destination properties is seeking a Technology Support Engineer in Dallas, Texas. The successful candidate will manage operations of hardware and software in the Corporate IT environment while providing excellent support to internal users. Key responsibilities include troubleshooting technology issues, mentoring team members, and ensuring optimal performance of IT services. Required qualifications include a bachelor's degree in IT, 5 years of technical support experience, and strong communication skills. This is a full-time role with responsibilities that may require varied shifts.