IT Support Engineer: Apps, Networks & Hardware

CiviTronix; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

A growing technology firm in Texas is seeking an IT Support Specialist to provide technical support and maintain IT infrastructure. Responsibilities include troubleshooting hardware/software issues, managing systems, and supporting cloud-based applications and engineering software like AutoCAD. The ideal candidate will have 2-3 years of experience in IT support and a proactive mindset. This role offers an opportunity to contribute to innovative technology solutions in a collaborative environment.

Qualifications

• 2-3 years of experience in IT support or systems administration.
• Strong knowledge of IT systems, desktop support, and network infrastructure.
• Experience with engineering software tools is a plus.

Responsibilities

• Provide technical support to staff, addressing hardware and software issues.
• Maintain and manage IT systems for optimal performance.
• Support IT security initiatives and ensure compliance.

Skills

Troubleshooting hardware and software

Networking protocols

Windows and Mac OS environments

Communication skills

Attention to detail

Organizational skills

Education

Bachelor's degree in Computer Science or related field

Tools

AutoCAD

Revit

GIS software

Job description

A growing technology firm in Texas is seeking an IT Support Specialist to provide technical support and maintain IT infrastructure. Responsibilities include troubleshooting hardware/software issues, managing systems, and supporting cloud-based applications and engineering software like AutoCAD. The ideal candidate will have 2-3 years of experience in IT support and a proactive mindset. This role offers an opportunity to contribute to innovative technology solutions in a collaborative environment.