IT Support & Cybersecurity Specialist (Remote & Onsite)

TechDigital Group; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT services provider in Dallas seeks an IT Support Specialist. In this role, you will deliver top-notch IT support to both onsite and remote end users, troubleshooting issues on various operating systems. You will also handle cybersecurity responsibilities to ensure the integrity of systems. Strong knowledge in managing executive meetings and remote support is required. This position offers the opportunity to work in a fast-paced environment with dynamic challenges.

Qualifications

• Experience in resolving complex IT issues for end users.
• Strong knowledge of Windows and Mac operating systems.
• Ability to monitor and troubleshoot cybersecurity incidents.

Responsibilities

• Provide IT support to onsite and remote users.
• Monitor and configure cybersecurity tools.
• Setup and manage executive meetings with AV services.

Skills

Troubleshooting Windows OS

Troubleshooting Mac OS

Technical support for mobile devices

Cybersecurity monitoring

Collaboration tools setup

Job description

A leading IT services provider in Dallas seeks an IT Support Specialist. In this role, you will deliver top-notch IT support to both onsite and remote end users, troubleshooting issues on various operating systems. You will also handle cybersecurity responsibilities to ensure the integrity of systems. Strong knowledge in managing executive meetings and remote support is required. This position offers the opportunity to work in a fast-paced environment with dynamic challenges.