IT Technician - Desktop & Cloud Support for Housing Tech

Dhantx; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flex Work: 4.5 or 4-Day Work Week

Paid Time Off + 12 Paid Holidays

Retirement Plan with Employer Contribution

Tuition Reimbursement

Employee Assistance Program

Medical, Dental and Vision Plans

Job summary

A regional housing solution organization in Dallas, Texas, seeks an IT Technician to provide desktop support to end-users and manage networked devices. The role involves installing and configuring hardware, assisting with on-prem and cloud services, and problem-solving issues related to software applications. Ideal candidates possess an Associates Degree in Information Technology, relevant experience, and necessary certifications. Competitive benefits include a flexible work schedule and health plans.

Qualifications

• Associates Degree in Information Technology or related field.
• Two (2) years of computer product support experience.
• A+ or MCP certification is required.

Responsibilities

• Installs and configures desktop support functions for end-users.
• Assists with on-prem and in-cloud services.
• Analyzes and resolves performance problems with application software.

Skills

Knowledge of computer hardware and software use

Ability to analyze hardware and software related malfunctions

Skill in operating and maintaining computer systems

Communicating clearly and professionally

Education

Associates Degree in Information Technology or related field

A+ or MCP certification

MCDST certificate to be obtained within 6 months

Job description

A regional housing solution organization in Dallas, Texas, seeks an IT Technician to provide desktop support to end-users and manage networked devices. The role involves installing and configuring hardware, assisting with on-prem and cloud services, and problem-solving issues related to software applications. Ideal candidates possess an Associates Degree in Information Technology, relevant experience, and necessary certifications. Competitive benefits include a flexible work schedule and health plans.