Hybrid IT Support Specialist: Build, Troubleshoot & Train

Indigo Beam Consulting; Dallas (TX); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

A dynamic consulting firm located in Dallas, Texas is seeking an IT Support Specialist. This role involves providing operational and technical support, installing and configuring systems, and resolving issues. The ideal candidate will have an associate degree or equivalent experience, proficiency in Microsoft Office, and strong communication skills. This hybrid position offers opportunities for growth while maintaining system integrity. Applicants should be team-oriented and capable of prioritizing responsibilities effectively.

Qualifications

• Must have an associate degree or equivalent experience.
• Must be computer and office technology literate.
• Must be proficient with Microsoft Office applications.

Responsibilities

• Install and upgrade software applications.
• Diagnose and solve hardware/software faults.
• Develop and deliver end-user training.
• Provide LAN, VPN, and Microsoft systems support.
• Maintain inventory of hardware and software.

Skills

Proficiency with Microsoft Outlook

Proficiency with Microsoft Word

Proficiency with Microsoft Excel

Organizational skills

Communication skills

Teamwork

Education

Associate degree in a relevant area

1-year certificate from college or technical school

5+ years related experience

Job description

A dynamic consulting firm located in Dallas, Texas is seeking an IT Support Specialist. This role involves providing operational and technical support, installing and configuring systems, and resolving issues. The ideal candidate will have an associate degree or equivalent experience, proficiency in Microsoft Office, and strong communication skills. This hybrid position offers opportunities for growth while maintaining system integrity. Applicants should be team-oriented and capable of prioritizing responsibilities effectively.