Technology Support Associate

Milford School District NH; United States; On-site; USD 30,000 - 36,000; Full time

Job summary

Milford School District NH seeks a Technology Support Associate to assist district staff with technical questions and hardware/software issue resolution. This role will also help students with Chromebooks, logins, and printing, working with the IT team on network and account problems.

The position supports multiple locations and requires reliable transportation. It is an on-site, year-round role with 12-months tenure and a salary of $22.00–$26.00 per hour.

Qualifications

• Associate's Degree in Computer Science preferred; minimum two years of help desk experience.
• Experience with LAN/WAN networks and multiple operating systems.
• Ability to multi-task in a school environment and communicate effectively.

Responsibilities

• Answer technical questions and resolve hardware and software issues.
• Assist students with Chromebooks, login, and printing problems.
• Collaborate with IT team to resolve network and user account issues.

Skills

Help desk experience

LAN/WAN networks

Windows OS

Mac OS

Chrome OS

Hardware repair

Communication

Prioritization

Education

Associate's Degree in Computer Science

Job description

• Date Posted: 8/17/2026
• Location: Milford High School

Note: This position will support multiple locations so reliable transportation is a must.

SUMMARY DESCRIPTION: Under the direction of the Director of Technology, the Technology Support Associate will be responsible for supporting District teaching staff by answering technical questions and researching and resolving computer hardware and software issues. By helping students with Chromebooks, login and printing related issues, they will also work with the IT team to resolve larger network, WiFi and user account problems, ensuring technical success among District stakeholders.

KNOWLEDGE, SKILLS AND ABILITIES:

• Associate's Degreein Computer Science preferred and a minimum of two (2) years experience on a help desk in a LAN/WAN environment.
• Strong working knowledge and troubleshooting skills in a variety of networks and operating systems including Windows, Macintosh OS, ChromeBooks/Chrome OS.
• Experience in the maintenance and repair of Computers and related hardware.
• Ability to interact with all staff to facilitate problem solving and communication.
• Must be able to multi-task and demonstrate good prioritization skills related to a school environment.

EDUCATION TRAINING AND EXPERIENCE:

• Associate's Degreein Computer Science preferred.
• Minimum of two (2) years experience in computer support.
• Experience working in a LAN/WAN environment.
• Aware of best security practices involving computer software, hardware, privacy and phishing/malware.

CERTIFICATE AND LICENSE REQUIREMENTS:

• None required.

WORK MONTHS: 12-Months (Year-Round)

SALARY: $22.00 per hour - $26.00 per hour

FLSA STATUS: Non-Exempt