Support Technician 2025-2026

Marlboro County School District; Bennettsville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Marlboro County School District is seeking a Computer Support Technician to maintain its computer and network equipment. You will install and repair operating systems and software, troubleshoot issues, and assist users with hardware and software needs. A high school diploma and relevant training are required, along with experience in computer maintenance. The role involves travel to various district locations to ensure all technical needs are met, with preferred A+ certification and networking credentials.

Qualifications

• High School diploma required.
• Documented training in computer hardware and software.
• Significant experience in computer maintenance and troubleshooting.

Responsibilities

• Install and maintain computer operating systems and application software.
• Perform repairs on computer hardware and software.
• Provide technical support to users.

Skills

Computer hardware installation

Computer software installation

Troubleshooting

Technical support

Communication skills

Education

High School diploma

Related college or technical school coursework

A+ certification

Networking certifications

Tools

Personal computers

Servers

Network switches

Printers

Scanners

Job description

Computer Support Technician

Position Purpose

Under the general supervision of the Director of Technology, to maintain the school district's computer and network equipment in operating condition, meeting the technology needs of the district; troubleshooting and repairing computer hardware and software, and resolving immediate computer operational problems.

Essential Performance Responsibilities

• Installs and maintain computer operating systems, application software, and related computer equipment.
• Performs computer and network hardware and software repair (computers, servers, switches, printers, scanners, and programs).
• Creates and maintains E‑Mail and Internet accounts on computers; configures E‑Mail and security on computers.
• Inspects computer and network equipment requiring specialized computer repair and troubleshooting for the purpose of identifying and verifying repair needs.
• Assesses malfunctions of hardware for the purpose of determining appropriate actions to maintain computer and network operations.
• Provides technical support to users of hardware and software.
• Maintains the school based computer labs in good working order.
• Trains selected individuals for the purpose of ensuring their ability to use computer systems and new or existing software.
• Co‑ordinates computer and network‑related repair requests.
• Assists in record‑keeping regarding the functioning and inventory of the school district's computers and related equipment, repairs, etc.
• Assists in making recommendations regarding the purchase of new computers, software, and related equipment.

Additional Duties

Performs other related tasks as assigned.

Equipment

Uses personal computers, servers, switches, scanners and printers, and related equipment.

Travel Requirements

Travel to school district locations to repair hardware, install software and assist end users.

Knowledge, Skills And Abilities

• Extensive knowledge of computer hardware and software installation procedures.
• Knowledge of all school district personal computer and software applications.
• Understanding of current operating platforms, computer hardware and associated peripherals, and software applications.
• Ability to inspect, assess, troubleshoot and repair computer network system, hardware and software.
• Ability to work independently.
• Extensive knowledge of E‑Mail, Internet, WAN, LAN, and other computer network programs and operations.
• Ability to communicate effectively with all levels of end‑users.
• Ability to follow oral and/or written instructions.
• Ability to report work orally and/or in writing to supervisor.
• Ability to establish and maintain cooperative working relationship with staff and others contacted in the course of work.
• Ability to carry out instructions furnished in written or oral form.
• Ability to add, subtract, multiply and divide, and perform complex arithmetic operations.
• Analytical, problem‑solving and creative‑thinking skills with respect to computer‑related issues.

Physical and Mental Demands, Work Hazards

Works in standard office and school building environments. Also see the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position.

Qualifications

• High School diploma.
• Related college or technical school coursework.
• Documented training in computer hardware, software and network use, troubleshooting and repair.
• A+ certification and networking certifications preferred.
• Motor Vehicle Operator's License or ability to provide own transportation.

Significant successful related experience in computer and network installation, maintenance, troubleshooting and repair.