Technology Strategy & Executive Support Lead

AEP Service Corporation

Columbus (OH)

On-site

USD 137,000 - 178,000

Full time

6 days ago

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Job summary

AEP Service Corporation seeks a senior technology leader to direct Executive Support Operations and Escalation Management, overseeing a team delivering executive technology services for boards and leadership events. You will drive strategic oversight of executive technology experiences and collaborate with executives, administrators, and vendors to ensure reliable technology delivery.

The role requires a bachelor's in a technical field and 8+ years in technology with 4–6 years of supervisory

Qualifications

Bachelor’s degree in computer science, engineering, business, or related technical field.
8+ years of technology experience; 4-6 years of direct supervision preferred.
Experience leading executive support operations and incident management.

Responsibilities

Lead Executive Support Operations and Escalation Management by managing a team of technology professionals.
Own Executive Technology Experiences for Board meetings, executive leadership events, and other high-profile executive events.
Drive Executive Collaboration, Mobility, and Endpoint Services by establishing support strategies and lifecycle programs.
Build and Maintain Strategic Relationships with executives, executive administrators, internal technology teams, vendors, and external service providers.
Develop and Execute Technology Strategy for Executive Support team by managing vendor relationships, metrics, roadmaps, and service improvements.
Participate in after-hours support activities and travel up to 25% to support executive events.
Ensure continuous readiness for high-visibility meetings and events.