Executive Tech Support Lead - VIP IT for Senior Executives

Corient Private Wealth LLC.

Miami (FL)

On-site

USD 85,000 - 120,000

Full time

14 days+

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Benefits offered by this job

401(k) Plan with Employer Matching
Generously subsidized medical plan options
Employer-paid Dental, Vision & Life Insurance
Paid Maternity & Parental Leave
Flexible Spending Accounts & Health Savings Accounts

Job summary

Corient Private Wealth LLC. in Miami is seeking an Executive Technology Support Lead to provide premier technology support to senior executives. The role involves troubleshooting hardware, software, and AV systems across various environments, ensuring seamless operation during high-stakes events.

The ideal candidate will have over 7 years of IT support experience, including direct interaction with C-suite executives. This fully onsite position requires hands-on expertise and strong communication skills.

Qualifications

  • Experience supporting C-suite executives and business-critical users.
  • Ability to operate calmly under pressure and manage urgent requests.
  • Hands-on experience with endpoint management and security.

Responsibilities

  • Deliver high-touch technology support to senior executives.
  • Own executive technology issues and ensure resolution.
  • Support technology needs during executive travel and events.

Skills

IT support
Windows troubleshooting
macOS troubleshooting
AV systems support
Communication skills
Discretion and confidentiality
Technical support for high-stakes events

Education

7+ years of IT support experience
ITIL Foundation or comparable certification

Tools

HaloITSM
ServiceNow
Jira Service Management

Job description

Corient Private Wealth LLC. in Miami is seeking an Executive Technology Support Lead to provide premier technology support to senior executives. The role involves troubleshooting hardware, software, and AV systems across various environments, ensuring seamless operation during high-stakes events.

The ideal candidate will have over 7 years of IT support experience, including direct interaction with C-suite executives. This fully onsite position requires hands-on expertise and strong communication skills.

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