Technical Writer-Senior

Apex Systems; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP

Employee discounts

Job summary

Everforth Apex is seeking a Senior Technical Writer to transform complex IT content into clear, user-facing documentation for agency audiences. This on-site role in Washington, DC requires eligibility for a TS/SCI with CI Poly and a strong command of technical grammar and standards.

You will standardize templates, edit installation and user guides, maintain a document library, and collaborate with engineers and project teams to ensure accuracy and consistency across all publications.

Qualifications

• BA/BS degree required.
• 8 years of relevant technical writing experience.
• IAT Level II certification preferred.

Responsibilities

• Create and review ITD technical products for grammar, punctuation, and syntax, as well as for logic, clarity, and consistency.
• Prepare, review, revise, and maintain technical documents including software and systems/network engineering, system/network operations, testing, and user documentation.
• Write and edit technical documentation for all project hardware and software requirements to include installation, configuration, how-to documentation, and end-user guides.
• Standardize documentation by creating and implementing templates for all document types.
• Ensure that style and format conform to agency publication standards and that language presentation is consistent with prescribed style guides and specialized vocabulary of subject matter fields.
• Amend draft tables, tone boxes, and graphics to ensure the content supports and is consistent with the accompanying text.
• Ensure proper classification markings in accordance with provided guidance.
• Work with authors to revise products for narrative organization, and negotiate further revisions as needed.
• Maintain a document library to enable ease of document storage, retrieval, updates, and review.
• Participate in special projects as required.

Skills

Technical writing principles

Word processing & DTP

Agency publications standards

Microsoft Office Suite

Education

BA/BS

Tools

Microsoft Office Suite

Job description

Technical Writer - Senior

Clearance Required: Must be eligible to obtain/maintain aTS/SCI with CI Poly

Location: Washington D.C. (On-site)

Role Overview

Transform technology into opportunity as a Technical Writer with our organization. A career in enterprise IT means connecting and enhancing the systems that matter most. You will be at the forefront of innovation and play a meaningful part in improving how agencies operate. As a Technical Writer, you will help ensure today is safe and tomorrow is smarter.

Responsibilities

• Create and review ITD technical products for proper grammar, punctuation, and syntax, as well as for logic, clarity, and consistency.
• Prepare, review, revise, and maintain technical documents including software and systems/network engineering, system/network operations, testing, and user documentation.
• Write and edit technical documentation for all project hardware and software requirements to include installation, configuration, how-to documentation, and end-user guides.
• Standardize documentation by creating and implementing templates for all document types.
• Ensure that style and format conform to agency publication standards and that language presentation is consistent with prescribed style guides and specialized vocabulary of subject matter fields.
• Amend draft tables, tone boxes, and graphics to ensure the content supports and is consistent with the accompanying text.
• Ensure proper classification markings in accordance with provided guidance.
• Work with authors to revise products for narrative organization, and negotiate further revisions as needed.
• Maintain a document library to enable ease of document storage, retrieval, updates, and review.
• Participate in special projects as required.

Required Qualifications

Education: BA/BS

Experience: 8 years of relevant experience.

Technical Skills

• Knowledge of the principles and practices involved in technical research, writing, and editing.
• Knowledge of and ability to use various word-processing and desktop publishing software applications.
• Knowledge of the organization’s products and services, customer requirements, purpose and structure of required documentation, and end user’s level of understanding.
• Hands-on experience with Microsoft Office Suite.

Preferred Qualifications

• Desired Certifications: An IAT Level II certification is preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.