Technical Writer

Apex Systems; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Employee stock purchase program

Professional development training

Employee Assistance Program

Job summary

A leading IT services firm is seeking a Technical Writer to create and maintain documentation and training materials. This role requires collaborating with various teams to gather requirements and present findings clearly. Ideal candidates will have 5–10 years of relevant experience, strong communication skills, and proficiency in documentation tools. The position offers full-time employment with competitive benefits, including healthcare and professional development opportunities.

Qualifications

• 5–10 years of experience in technical writing or business analysis.
• Familiarity with utility or power delivery environments is a plus.

Responsibilities

• Conduct meetings to gather business and technical requirements.
• Create and maintain technical documentation and training materials.
• Collaborate with developers to ensure systems meet user requirements.
• Present findings and training to stakeholders.

Skills

Strong communication skills

Interpersonal skills

Ability to simplify complex concepts

Proficiency in documentation tools

Tools

Microsoft Office

Adobe

Confluence

Job description

Technical Writer at Apex Systems

Job Summary

We are seeking a skilled and experienced Business Analyst to our clients. This role involves gathering requirements from internal teams and field personnel, translating those needs into actionable insights for development teams, and creating clear, engaging documentation and training materials. The ideal candidate will be comfortable interfacing with a variety of stakeholders, from linemen and field crews to developers and leadership, and will have a knack for turning complex technical information into user‑friendly content.

Key Responsibilities

• Conduct meetings with internal teams, field crews, and linemen to gather business and technical requirements.
• Translate field and business needs into functional specifications for development teams.
• Collaborate with developers to ensure systems meet user requirements.
• Create and maintain technical documentation, training guides, and user manuals.
• Develop marketing materials and presentations to support internal and external communications.
• Present findings, documentation, and training to stakeholders in a clear and engaging manner.
• Ensure consistency and clarity across all written materials.

Qualifications

• 5–10 years of experience in technical writing, business analysis, or a related field.
• Strong communication and interpersonal skills, especially in virtual environments.
• Ability to simplify complex technical concepts for non-technical audiences.
• Proficiency in documentation tools (e.g., Microsoft Office, Adobe, Confluence, etc.).
• amiliarity with utility or power delivery environments is a plus.

Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Apex Systems by 2x.

4400 Cox Road, Suite 200, Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine‑Readable Files on behalf of Apex Systems.