IT Technical Writer

Apex Systems; Alexandria (VA); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

ESPP program

401K with match

Health Savings Account

Employee Assistance Program

Corporate discounts

Certification discounts

Job summary

Everforth Apex is seeking an IT Technical Writer to support U.S. Army mission-critical communications. You will develop and maintain clear, accurate documentation that enhances operational readiness and aligns with Army standards.

Role focuses on creating manuals, system guides, and SOPs, collaborating with engineers and military personnel, and ensuring compliance with security requirements. Onsite in Alexandria, VA.

Qualifications

• Minimum of 5 years of experience in technical writing, preferably IT/cybersecurity/defense.
• Experience translating complex technical info into clear documentation.
• Ability to work independently and in teams within mission-driven environments.

Responsibilities

• Collaborate with engineers, analysts, and military personnel to translate complex processes into clear documentation.
• Identify gaps in existing docs and resolve communications challenges impacting operations.
• Produce user manuals, system guides, and SOPs for mission-critical systems.

Skills

Technical writing

Clear communication

Documentation standards

Cross-functional collaboration

Tools

Microsoft Office

Visio

Adobe Acrobat

SharePoint

Job description

Job#: 3041912

Job Description:

IT Technical Writer

Location: Alexandria, Virginia (Onsite)

Clearance Required: TS/SCI (must able to obtain or maintain)

Role Overview

An opportunity is available for an IT Technical Writer to support U.S. Army mission-critical communications and technology initiatives. This role is focused on developing and maintaining clear, accurate, and mission-aligned documentation that enhances operational readiness and supports the unit’s evolving technical landscape.

Key Responsibilities

• Collaborate with engineers, analysts, and military personnel to capture and translate complex technical processes into clear, mission-ready documentation.
• Partner with cross-functional teams to identify gaps in existing documentation and resolve communication challenges that impact operational efficiency.
• Operate within a dynamic, fast-paced environment, working alongside both civilian and military stakeholders to ensure alignment with Army standards.
• Develop and maintain user manuals, system guides, and SOPs that directly support mission-critical systems and enhance readiness across the unit.
• Leverage expertise in tools such as Microsoft Office Suite, Adobe Acrobat, and VISIO, along with familiarity in documentation standards, to produce high-quality deliverables that meet compliance and security requirements.

Required Qualifications

Experience: A minimum of 5 years of related experience in technical writing, preferably within IT, cybersecurity, or defense-related environments.

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Visio, and Adobe Acrobat for document creation, editing, and diagramming.
• Experience with SharePoint and other content management systems.
• Familiarity with documentation standards, including MIL-STD and style guides.
• Ability to interpret and translate complex technical information into clear, concise documentation.
• Working knowledge of IT systems, cybersecurity principles, and network infrastructure terminology.
• Understanding of version control and document lifecycle management.
• Grammar, formatting, and editing skills with attention to detail.

Abilities:

• Written and verbal communication skills with the ability to convey complex technical concepts clearly.
• Analytical and problem-solving abilities to identify documentation gaps and propose effective solutions.
• Ability to work independently and collaboratively in a mission-driven environment.
• Detail-oriented with organizational skills and the ability to manage multiple documentation projects simultaneously.
• Familiarity with military terminology and protocols, and ability to adapt writing style to meet required standards.

Preferred Qualifications

• Experience supporting U.S. Army or other related programs.
• Knowledge of Agile development methodologies and experience documenting in Agile environments.
• Understanding of cybersecurity principles and IT infrastructure.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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