Technical Writer & Reporting Specialist - Remote, Flexible Hours

Openkrill; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

15 days of paid leave

7 days of sick leave

11 federal holidays

Job summary

Skyward is looking for a technical writer to join a mission-driven team focused on modernizing government services with cutting-edge technology. You will document enterprise AI platforms, publish SOPs and guides, and produce recurring reports that clarify governance and data usage.

The role requires a bachelor’s degree and 2+ years in documentation or reporting, plus strong writing and editing skills. Remote opportunities are available, with a focus on accessibility and clear communication.

Qualifications

• Bachelor's degree and 2+ years in technical writing, documentation, or reporting.
• Genuinely strong writing and editing skills, clear, concise, and organized.
• Comfort with documentation and reporting tools (Confluence, Word, and the like).

Responsibilities

• Support a mission that matters. Help CMS keep its enterprise AI platform well-documented and its data governance clear, so the right people always know what’s going on.
• Write it down so it scales. Produce and maintain SOPs, user guides, knowledge base articles, and technical documentation tailored to the audience.
• Turn data into reports. Build and format recurring reports that make platform and data-governance activity easy to follow.
• Make it accessible. Follow Section 508 and plain-language standards so documentation works for everyone.
• Keep the source of truth tidy. Organize documentation and reporting so nothing important lives only in someone’s head.

Skills

Strong writing

Editing

Education

Bachelor's degree

Tools

Confluence

Word

Job description

Skyward is looking for a technical writer to join a mission-driven team focused on modernizing government services with cutting-edge technology. You will document enterprise AI platforms, publish SOPs and guides, and produce recurring reports that clarify governance and data usage.

The role requires a bachelor’s degree and 2+ years in documentation or reporting, plus strong writing and editing skills. Remote opportunities are available, with a focus on accessibility and clear communication.