Technical Writer: Build B2B API Docs & Knowledge Base

Zexter; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Zexter is seeking a hands-on Technical Writer in the United States to establish the documentation foundation for its growing iGaming platform. You will create internal and external docs, API references, operator guides, release notes, and knowledge base standards, collaborating closely with engineering, product, QA, and business teams.

You will extract expertise from SMEs and transform it into clear, structured, and maintainable documentation.

Qualifications

• Proven experience as a Technical Writer in a software product company.
• Experience writing API documentation and OpenAPI/Swagger.
• Ability to understand software architecture and communicate with engineering teams.
• Strong written communication with clear structure and attention to detail.

Responsibilities

• Build the documentation function from the ground up with templates and style guides.
• Create operator and administrator guides for the platform back office.
• Document APIs, integrations, and partner-facing materials.
• Produce release notes, changelogs, and knowledge base standards.
• Collaborate with developers, QA, product, and business stakeholders to validate information.

Skills

Technical Writing

API Documentation

OpenAPI/Swagger

Cross-functional Collaboration

Documentation Strategy

Tools

Confluence

Jira

Markdown

Git

Swagger/OpenAPI

Postman

Job description

Zexter is seeking a hands-on Technical Writer in the United States to establish the documentation foundation for its growing iGaming platform. You will create internal and external docs, API references, operator guides, release notes, and knowledge base standards, collaborating closely with engineering, product, QA, and business teams.

You will extract expertise from SMEs and transform it into clear, structured, and maintainable documentation.