Technical Writer

Zexter; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Zexter is seeking a hands-on Technical Writer in the United States to establish the documentation foundation for its growing iGaming platform. You will create internal and external docs, API references, operator guides, release notes, and knowledge base standards, collaborating closely with engineering, product, QA, and business teams.

You will extract expertise from SMEs and transform it into clear, structured, and maintainable documentation.

Qualifications

• Proven experience as a Technical Writer in a software product company.
• Experience writing API documentation and OpenAPI/Swagger.
• Ability to understand software architecture and communicate with engineering teams.
• Strong written communication with clear structure and attention to detail.

Responsibilities

• Build the documentation function from the ground up with templates and style guides.
• Create operator and administrator guides for the platform back office.
• Document APIs, integrations, and partner-facing materials.
• Produce release notes, changelogs, and knowledge base standards.
• Collaborate with developers, QA, product, and business stakeholders to validate information.

Skills

Technical Writing

API Documentation

OpenAPI/Swagger

Cross-functional Collaboration

Documentation Strategy

Tools

Confluence

Jira

Markdown

Git

Swagger/OpenAPI

Postman

Job description

Описание:

Zexter is an ambitious product building its own technological ecosystem in the iGaming space. We are developing our in-house platform, which is already live and actively operating, while also expanding our product line, allowing us to adapt quickly to market needs and implement innovations at speed. We are building a B2B iGaming platform and currently have no formal technical documentation. We need a Technical Writer to create the documentation foundation from scratch: internal and external docs, API references, operator guides, release notes, and knowledge base standards. This is a hands-on role for someone who can work closely with engineering, product, QA, and business teams, extract knowledge from subject-matter experts, and turn it into clear, structured, and maintainable documentation.

Задачи:

Build the technical documentation function from the ground up: define structure, templates, style guides, glossary, and documentation standards. Create and maintain B2B client-facing documentation: Operator and administrator guides for the platform back office. Integration and API documentation for partners and internal teams. Release notes, changelogs, and feature announcements. Create and maintain internal technical documentation: Architecture overviews, technical specifications, internal APIs, and process guides. Work closely with developers, QA, product managers, and business stakeholders to collect and validate information. Maintain documentation as a product: version control, regular updates, review cycles, and knowledge base hygiene. Use tools such as Confluence, Jira, Markdown, Git, Swagger/OpenAPI, and Postman. Ensure documentation is accurate, consistent, and accessible to different audiences (developers, operators, management).

Требования:

Proven experience as a Technical Writer, Documentation Lead, or similar role in a software product company. Experience writing API documentation and working with OpenAPI/Swagger or similar tools. Ability to understand software architecture and communicate effectively with engineering teams. Strong written communication skills: clarity, structure, and attention to detail. Experience with documentation tools: Confluence, Jira, Markdown, Git, and version control workflows. Ability to work independently in a fast-paced environment and build processes from scratch. Experience in iGaming, online casino, sportsbook, or B2B platform environments. Understanding of B2B operator workflows and platform integrations. Experience with docs-as-code approaches and static site generators.