Technical Writer, B2B Platforms & Product Docs (Equity)

DoubleVerify; New York (NY); On-site; USD 77,000 - 131,000; Full time

Job summary

DoubleVerify is seeking a Technical Writer in NYC to produce and maintain client-facing documentation for self-service workflows across global clients. You will collaborate with Product Managers, Engineers, and Sales Engineering, owning documentation within your product area.

The role emphasizes hands-on technical writing, knowledge management, and a strong eye for content quality to support product evolution. Base salary discussed during interview.

Qualifications

• 3–5 years of experience writing online help and UI messaging.
• Ability to quickly learn new projects and balance multiple tasks.
• Contextualize product features within customer workflows for end-to-end tasks.
• Strong written and verbal communication; edit and proofread effectively.
• Cross-functional experience with client-focused teams.
• Ability to multitask and work with light supervision.
• Experience with FreshDesk, Document360, Postman, GitLab, Docusaurus, or similar tools.
• Familiarity with ad-serving tech and large data integrations is a plus.
• Knowledge of Markdown and HTML.
• Must provide writing samples.
• BA degree in English, Journalism, Technical Writing or related field.

Responsibilities

• Communicate complex materials clearly to users with DV voice.
• Write, publish, and maintain high-quality help content and release notes.
• Adapt information from PRDs, product summaries, prototypes, and specs into KB-ready content.

Skills

Technical writing

Content strategy

Cross-functional collaboration

UX writing

Markdown & HTML

Documentation tooling

Writing samples

Education

BA in English/Journ.

Tools

FreshDesk

Document360

Postman

GitLab

Docusaurus

Pendo

Job description

DoubleVerify is seeking a Technical Writer in NYC to produce and maintain client-facing documentation for self-service workflows across global clients. You will collaborate with Product Managers, Engineers, and Sales Engineering, owning documentation within your product area.

The role emphasizes hands-on technical writing, knowledge management, and a strong eye for content quality to support product evolution. Base salary discussed during interview.