Technical Writer

US Tech Solutions; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A global staff augmentation firm in New York is seeking an experienced Technical Writer to develop and maintain high-quality documentation. The ideal candidate will have over 4 years of experience in technical writing, supporting instructional design, and handling various documentation processes. Responsibilities include researching, authoring, and managing the localization of content, as well as collaborating with designers. This position thrives in a fast-paced environment with shifting requirements.

Qualifications

• 4+ years of experience in Technical Writing supporting Instructional Design.
• Experience documenting processes, standards, and guidelines.
• Proficiencies in HTML, Photoshop, SnagIt, Google docs, and MS Office.

Responsibilities

• Research and maintain high-quality learning production process documentation.
• Develop self-help guides and consultation templates.
• Manage timely production and localization process for documentation.

Skills

Research

Documentation

Technical Writing

HTML

Photoshop

SnagIt

Google Docs

MS Office

Education

BA Degree in Tech Writing or equivalent experience

Job description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Responsibilities:

• Research, write, and maintain high-quality learning production process documentation.
• Develop self-help guides, consultation templates, and codification of learning production processes.
• Shepherd your new and updated content through the review/revise processes.
• Manage the timely production, publication, and localization process for your documentation?often tied to production changes.
• Help Instructional Designer with other related tasks, as needed.

Qualifications

Minimum qualifications

• BA Degree in Tech Writing, computer science and/or technology disciplines is preferred and/or equivalent work experience in Technical Writer
• 4+ years of experience in a Technical Writer positions supporting Instructional Design
• 4+ years relevant work experience, particularly documenting processes, standards, and guidelines
• Ability to learn technical information quickly and explain it in simple terms targeted to the audience
• Thrive in a fast-paced environment and cope well with frequently changing requirements
• Ability to work independently and maintain multiple assignments at once
• Effective researcher, sensitive to other people’s time
• Proficiencies HTML, Photoshop, and SnagIt
• Experience documenting internal operational processes
• Experience developing self-help or other user facing artifacts
• Proficiencies Google docs and/or MS Office

Nice to have

• Experience and/or Comfortable using Google apps