Sr. Technical Writer (Local Preferred)

360 IT Professionals; Dallas (TX); On-site; USD 75,000 - 90,000; Full time

Job summary

A technology services company located in Dallas, Texas is seeking an experienced Technical Writer to develop user manuals, help systems, and training materials. The ideal candidate will have a Bachelor’s degree in a related field and at least 6-8 years of experience in technical writing, particularly for large systems. Proficiency with tools like Frame Maker and Microsoft Word is essential. This role involves collaborating with globally dispersed teams to deliver high-quality documentation that meets detailed user needs.

Qualifications

• Minimum 6-8 years’ experience in developing user manuals, help systems, and CBT modules.
• 3-5 years’ experience developing user documentation for large, functionally complex systems.
• Experience working in globally dispersed work teams is a plus.

Responsibilities

• Develop user manuals and help systems.
• Create training materials based on instructional design principles.
• Collaborate with onshore and offshore teams.

Skills

Technical Writing

User Documentation

Instructional Design

Advanced Written Communication

Education

Bachelor’s degree in English, Communications, Technical Writing, or Instructional Design

Tools

Frame Maker

Microsoft Word

Mad Cap Flare

Captivate

Camtasia

RoboHelp

Microsoft Visio

Job description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Bachelor’s degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required.

Minimum 6-8 years’ experience developing user manuals, help systems, and CBT modules, including 3 –5 years’ experience developing user documentation/CBT for large, functionally complex systems.

• 5+ years’ experience with tools such as Frame Maker, Microsoft Word, Mad Cap Flare, Captivate, Brain shark, Camtasia, RoboHelp, Microsoft Visio, etc.
• Experience using information development tools to single-source user manuals and help systems is a plus.
• Experience working in globally dispersed work teams (onshore and offshore resources) is a plus.
• Experience in developing training materials is desirable.
• Experience with instructional design principles is desirable.

Qualifications

Bachelor’s degree in a related field (English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Advanced to expert level written communications skills are required.

Minimum 6-8 years’ experience developing user manuals, help systems, and CBT modules, including 3 –5 years’ experience developing user documentation/CBT for large, functionally complex systems.

• 5+ years’ experience with tools such as Frame Maker, Microsoft Word, Mad Cap Flare, Captivate, Brain shark, Camtasia, RoboHelp, Microsoft Visio, etc.
• Experience using information development tools to single-source user manuals and help systems is a plus.
• Experience working in globally dispersed work teams (onshore and offshore resources) is a plus.
• Experience in developing training materials is desirable.
• Experience with instructional design principles is desirable.