Technical Writer

Primary Services; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Primary Services is seeking a Technical Writer to convert complex technical concepts into clear, actionable documents that support essential infrastructure and operations. You will collaborate with engineers and technical staff to produce accurate SOPs, user guides, training materials, and system documentation.

You will apply research and writing skills to translate processes, standards, and technical workflows into accessible resources, while maintaining quality across documentation systems and

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, or related field.
• 2+ years of technical writing experience.
• Experience developing SOPs, user manuals, technical guides, training materials, or system documentation.
• Experience interviewing engineers, developers, or subject matter experts to gather and verify technical information.
• Strong editing, proofreading, and technical document formatting skills.
• Proficiency with Microsoft Word, Adobe Acrobat, MadCap Flare, or comparable documentation tools.
• Familiarity with content management systems, document repositories, or version control tools.
• Experience organizing complex technical information for different audiences.

Responsibilities

• Develop and maintain SOPs, technical manuals, user guides, training materials, and system documentation.
• Interview engineers, developers, and subject matter experts to gather, clarify, and validate technical information.
• Translate complex technical concepts, workflows, and processes into clear, accessible written materials.
• Edit and proofread documentation to ensure technical accuracy, consistency, readability, and proper formatting.
• Organize technical content using established templates, style guidelines, and documentation standards.
• Create and update step-by-step instructions, process descriptions, and reference materials.
• Maintain documentation accuracy as systems, processes, and technical requirements evolve.
• Coordinate documentation reviews and incorporate feedback from technical stakeholders.
• Manage multiple writing assignments, revisions, and documentation deadlines.
• Support document organization, version control, and content management processes.
• Identify opportunities to improve documentation structure, usability, and accessibility.

Skills

Editing and proofreading

Technical writing

SOP development

Interviews with SMEs

Education

Bachelor's degree in English, Communications, Technical Writing, or related field

Tools

Microsoft Word

Adobe Acrobat

MadCap Flare

Content management systems

Job description

Turn complex technical information into clear, practical resources that support essential infrastructure and technology operations. Join a leading utility organization where your writing expertise will help improve documentation, streamline processes, and make technical information more accessible. Work alongside experienced engineers and technical professionals while contributing to projects that support critical systems and services.

The Technical Writer will develop, organize, and maintain technical documentation that helps employees and stakeholders understand complex processes, systems, and procedures. This position combines technical research, content development, and collaboration with subject matter experts to produce accurate, user-friendly materials. From creating standard operating procedures to updating training guides and system documentation, the role plays an important part in improving knowledge sharing, documentation quality, and operational consistency.

Responsibilities

• Develop and maintain standard operating procedures (SOPs), technical manuals, user guides, training materials, and system documentation.
• Interview engineers, developers, and subject matter experts to gather, clarify, and validate technical information.
• Translate complex technical concepts, workflows, and processes into clear, accessible written materials.
• Edit and proofread documentation to ensure technical accuracy, consistency, readability, and proper formatting.
• Organize technical content using established templates, style guidelines, and documentation standards.
• Create and update step-by-step instructions, process descriptions, and reference materials.
• Maintain documentation accuracy as systems, processes, and technical requirements evolve.
• Coordinate documentation reviews and incorporate feedback from technical stakeholders.
• Manage multiple writing assignments, revisions, and documentation deadlines.
• Support document organization, version control, and content management processes.
• Identify opportunities to improve documentation structure, usability, and accessibility.

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, or a related field required.
• 2+ years of experience in technical writing or technical documentation.
• Experience developing SOPs, user manuals, technical guides, training materials, or system documentation.
• Experience interviewing engineers, developers, or subject matter experts to gather and verify technical information.
• Strong editing, proofreading, and technical document formatting skills.
• Proficiency with Microsoft Word, Adobe Acrobat, MadCap Flare, or comparable documentation tools.
• Familiarity with content management systems, document repositories, or version control tools.
• Experience organizing complex technical information for different audiences.
• Basic understanding of technical systems, software development, engineering processes, or related technical environments.