Technical Writer/Editor

CONFLUX SYSTEMS; Walpole (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Conflux Systems is seeking a skilled Technical Writer to produce compliant, high-quality documentation for manufacturing products and processes. You will write and edit manuals, job aids, and technical instructions, researching specifications and interviewing SMEs to ensure accuracy.

You will complete all phases of the documentation lifecycle, maintain visibility of progress, and apply strong attention to detail and organization to deliver on tight deadlines.

Qualifications

• Strong verbal and written communication skills.
• 3-5 years of technical writing experience.
• High level of attention to detail.
• Strong organizational skills.
• Ability to work independently and meet deadlines.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Writes and edits technical documentation for products, processes and/or projects (user manuals, job aids, technical instructions/bulletins etc.).
• Researches technical and engineering information, including drawings, design and test specifications, product prototypes, and interviews with subject matter experts.
• Completes all phases of document development cycle, including project scope and requirements, documentation design, etc.
• Impacts: Needs professional technological, economical or scientific know how, methods, tools and principles, and applies to differing and variable situations.
• Needs to solve assigned, non-routine tasks, to contribute to projects or assignments, or to support development of guidelines, methods, tools or business processes.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Independent work

Planning and reporting

Tools

Microsoft Word

Excel

PowerPoint

Job description

• The primary role of this individual is to produce compliant high-quality documentation.
• This role encompasses the support and coordination of writing, editing, and/or processing compliant documents and procedures in Manufacturing.
• The core competencies that are essential to success are attention to detail and organization.
• Critical thinking, with a solid understanding of quality implications, is necessary in managing document writing efficiently and compliantly.
• Communication is needed to maintain visibility of the documents and progress of the product/project.

Position Description:

• Writes and edits technical documentation for products, processes and/or projects (user manuals, job aids, technical instructions/bulletins etc.).
• Researches technical and engineering information, including drawings, design and test specifications, product prototypes, and interviews with subject matter experts.
• Completes all phases of document development cycle, including project scope and requirements, documentation design, etc.
• Impacts: Needs professional technological, economical or scientific know how, methods, tools and principles, and applies to differing and variable situations.
• Needs to solve assigned, non-routine tasks, to contribute to projects or assignments, or to support development of guidelines, methods, tools or business processes.

Key Responsibilities:

• \"Experienced Professional\" These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target oriented manner, and thus contributes to team results.
• Positions focusing on analyzing, developing, testing or implementing processes, technologies and systems in their specific field of expertise, from first principles.
• Targets are short to medium term (best to be characterized as milestones), and achievements are monitored. They may provide functional advice to and integrate services of operational staff or semi-professional colleagues.
• Knowledge: Good knowledge in a technical field or business method including the basic theoretical background. Develops basic business understanding. Contributes to team effort, awareness of expected value add. May improve processes, business methods or technical components.

Required Education, Skills & Experience:

• Strong verbal and written communication skills, organization
• 3-5 years of technical writing experience
• A high level of attention to detail
• Strong organizational skills
• Ability to work independently to create track, and report on plans/projects to complete multiple documents and/or projects in a timely manner
• Ability to present complex data in clear, concise text
• Ability to meet deadlines and work independently
• Proficient with Microsoft Office products, including Word, Excel, and PowerPoint