Technical Trainer, Learning & Development

Global Payments; Cincinnati (OH); On-site; USD 75,000 - 120,000; Full time

Job summary

Global Payments in Cincinnati is seeking a Technical Trainer to join our Learning & Development Team. You will design and deliver learning experiences that accelerate product adoption and empower clients, colleagues and partners to maximize value from Global Payments solutions.

You will lead tailored training, influence strategy, and serve as a trusted advisor across the organization, helping teams stay ahead of evolving technology, compliance, and client expectations while shaping scalable,

Qualifications

• Proven experience delivering technical or product-based training programs.
• Experience across analysis, design, delivery and evaluation of training.
• Strong consultative and stakeholder management skills.
• Ability to work independently on complex initiatives.
• Knowledge of technology-enabled payments solutions and industry trends.

Responsibilities

• Design and deliver impactful learning experiences that accelerate product adoption.
• Lead the development of tailored training solutions for complex needs.
• Influence learning strategy and continuous improvement initiatives.
• Serve as a trusted advisor to clients and stakeholders on utilization.
• Build organizational capability through coaching and knowledge leadership.

Skills

Technical training delivery

Training lifecycle

Stakeholder collaboration

Independent work

Payments/tech knowledge

Job description

Global Payments in Cincinnati is seeking a Technical Trainer to join our Learning & Development Team. You will design and deliver learning experiences that accelerate product adoption and empower clients, colleagues and partners to maximize value from Global Payments solutions.

You will lead tailored training, influence strategy, and serve as a trusted advisor across the organization, helping teams stay ahead of evolving technology, compliance, and client expectations while shaping scalable,