Director of Learning and Development

Global Payments; Denver (CO); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career growth opportunities

Global team environment

Community and charity involvement

Employee assistance program

Recognition platform

Job summary

Global Payments seeks a Director of Learning & Development to shape enterprise learning strategies, accelerate leadership development and drive measurable business impact. You will partner with senior leaders to identify capability gaps and design programs that elevate performance across the organization.

You will lead design and delivery of leadership development initiatives, leverage data to show impact and collaborate with HR and external providers to scale learning across a global workforce.

Qualifications

• Bachelor's degree in HR, OD, L&D, Business Admin or related field.
• Master's degree preferred in related field.
• Typically 10+ years in learning & development or org effectiveness.
• 5–6 years of leadership/people management experience.

Responsibilities

• Develop and execute enterprise L&D strategy aligned with business objectives and growth priorities.
• Partner with senior leaders to identify capability gaps and leadership development opportunities.
• Create innovative programs to enhance leadership effectiveness and career development at all levels.
• Lead design and implementation of leadership development and talent programs.
• Leverage learning analytics and feedback to measure impact and drive improvement.
• Build partnerships with business leaders, HR and external providers to meet evolving needs.
• Oversee learning technologies, content strategies and scalable development experiences.
• Foster a culture of continuous learning and professional growth.

Skills

Leadership

Stakeholder management

Leadership development

Adult learning

Performance management

Data-driven decisions

Learning analytics

LMS platforms

Facilitation

Communication

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Learning Management System (LMS)

Analytics tools

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Description Ready to take your career global? Every employee interaction is an opportunity to inspire growth, build capability and create lasting business impact. As a Director of Learning & Development at Global Payments, you'll play a key role in shaping the future of our workforce by building learning strategies that accelerate performance, strengthen leadership and support business transformation. You'll join a team that combines innovation, operational excellence and a passion for developing talent. Working alongside leaders across Global Payments, you'll influence organizational success through strategic learning initiatives, leadership development programs and performance-focused training solutions that help our people and our business thrive.

In this role, you'll lead the design and execution of enterprise learning and development strategies that empower employees, strengthen leadership capabilities and drive measurable business outcomes. You'll influence organizational effectiveness through strategic partnerships, data-driven decision making and innovative learning experiences that support the future of work.

What you'll own

• Develop and execute a comprehensive learning and development strategy aligned with Global Payments' business objectives, culture and growth priorities.
• Partner with senior leaders to identify capability gaps, leadership development opportunities and workforce readiness needs across the organization.
• Create innovative learning programs that enhance employee performance, leadership effectiveness and career development at all levels.
• Lead the design, implementation and continuous improvement of leadership development, management training and talent programs.
• Leverage learning analytics, feedback and performance metrics to measure effectiveness, demonstrate impact and drive continuous improvement.
• Build strong partnerships with business leaders, HR teams and external learning providers to ensure learning solutions meet evolving organizational needs.
• Oversee learning technologies, content strategies and delivery methods that create engaging and scalable development experiences.
• Foster a culture of continuous learning and professional growth that supports employee engagement, retention and organizational success.

What you bring

• Extensive experience leading learning and development, talent development or organizational effectiveness functions within a complex organization.
• A proven track record of designing and implementing learning strategies that improve business performance and employee capability.
• Strong leadership and stakeholder management skills, with the ability to influence senior executives and drive organizational change.
• Expertise in leadership development, adult learning principles, performance management and talent development practices.
• Analytical skills with the ability to evaluate learning effectiveness, interpret workforce data and make evidence-based recommendations.
• Experience managing learning technology platforms and leveraging digital learning solutions to scale development initiatives.
• Excellent communication, facilitation and presentation skills with the ability to engage diverse audiences.
• A passion for developing people, fostering inclusive growth opportunities and building high-performing teams.

Minimum Qualifications

• Bachelor's Degree. Relevant experience or degree in Human Resources, Organizational Development, Learning & Development, Business Administration or a related field from an accredited university.
• Relevant experience in lieu of a degree may be considered.
• Typically a minimum of 10 years of related professional experience.
• Minimum of 5-6 years of leadership or people management experience.

Preferred Qualifications

• Master's Degree in Human Resources, Organizational Development, Business Administration, Education or a related field from an accredited university.
• Experience leading enterprise-wide learning and leadership development programs.
• Prior Global Payments, payments, financial services, technology or rapidly evolving business environment experience preferred.
• Professional certifications in learning and development, talent management, coaching or organizational development are a plus.

Our perks - what we'll bring for you

• A competitive salary and benefits package that recognizes your contribution.
• Opportunities to grow your skills and build your career within a global business.
• Access to learning, development and on-the-job experiences that expand your expertise.
• A supportive, inclusive team environment where your ideas and input matter.
• Time to give back through community and charity initiatives.
• A global employee assistance programme to support your wellbeing.
• Recognition through a global platform that celebrates your achievements.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Does this sound like you? Then you sound like a Globalpayer.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].