Technical Trainer

Jobtailor; Virginia (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a skilled Technical Trainer to deliver and coach across repair centers, ensuring high-quality technical capabilities and adherence to QC standards. You will travel to centers, develop training clinics, and coordinate with fellow trainers to maintain consistent messaging.

The role requires strong communication, organization, and the ability to drive improvements through hands-on coaching and documentation of training activities.

Qualifications

• Minimum 5–7 years industry experience.
• At least 2 years experience delivering training.
• Completion of post-secondary studies preferred; HS diploma/GED required.
• Valid driver’s license and insurability under company policy.

Responsibilities

• Deliver technical training programs and courses in the assigned area
• Coach repair center staff to ensure vehicles are repaired properly and safely
• Visit repair centers to assess technical capabilities through observation, experience, and dialogue
• Develop and improve technical training clinics
• Coordinate with other trainers to ensure consistent messaging across the repair network
• Perform program assessments, training, and coaching

Skills

Technical Training Delivery

Coaching and Mentoring

Quality Control Compliance

Industry Certifications

Communication Skills

Education

Post-secondary education preferred

High school diploma or GED

Tools

Microsoft Office

Google Platform

Internet Applications

Job description

• Deliver technical training programs and courses in the assigned area
• Coach repair center staff, especially technicians, to ensure vehicles are repaired properly and safely
• Work with regional and market leadership to identify issues that may improve technical capabilities and skills
• Ensure consistent execution of the WOW (Wow Operating Way) plan
• Complete and retain all training documentation
• Follow company expense-control and expense-documentation policies
• Maintain company assets, including trainer’s tools
• Visit repair centers to assess technical capabilities through observation, experience, and dialogue
• Coach technicians on applying technical skills and building repair-process efficiencies
• Recommend classes with technicians, repair center general managers, and market leaders
• Monitor and coach for full compliance with QC processes
• Assess repair-center tools and equipment and provide documented feedback when upgrades or repairs are needed
• Assist in developing technician trainees at fixed training centers and/or with trainees
• Develop and improve technical training clinics
• Coordinate with other technical trainers to ensure consistent messaging across the repair network
• Keep current on advancements in repair processes and techniques
• Perform program assessments, training, and coaching

Requirements

• At least 5-7 years industry experience
• At least 2 years experience delivering training is preferred
• Completed course of studies at a post-secondary school preferred
• Must have a high school diploma or GED
• Applicable industry certifications
• Attends required continuing professional education
• Strong verbal and written communication skills
• High level of independently planning and organizing work with minimal supervision
• Ability to communicate, motivate and cooperate with all levels of staff
• Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications
• Must possess a valid driver’s license and be insurable under the company’s auto liability insurance policies
• Must be able to travel up to 30%-70%, including some overnight travel

Core Competencies

Demonstrates expertise in delivering technical training programs and coaching repair center staff to enhance technical capabilities and ensure compliance with quality control processes. Proficient in assessing and improving repair processes while maintaining effective communication and organization skills.

Highest-signal resume keywords

• Technical Training Delivery
• Coaching and Mentoring
• Quality Control Compliance
• Industry Certifications
• Communication Skills

Hard Skills

• Technical Training
• Repair Process Assessment
• Training Documentation
• Program Assessment
• Technical Skills Coaching

Soft Skills

• Verbal Communication
• Written Communication
• Organizational Skills
• Motivational Skills
• Cooperation

Certifications & Qualifications

• Industry Certifications
• Continuing Professional Education

Industry Keywords

• Repair Center
• WOW (Wow Operating Way)
• Technical Capabilities
• Technician Training
• Expense Control Policies

Tools & Technologies

• Microsoft Office
• Google Platform
• Internet Applications