Technical Trainer
Mobile Auto Solutions, LLC
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Benefits offered by this job
Job summary
Gerber Collision & Glass is seeking a Technical Trainer to deliver training programs, coach repair center staff, and ensure technicians have the knowledge and skills to repair vehicles properly and safely. You will collaborate with regional leadership to address issues and advance technical capabilities.
Travel up to 30%-70% required; 5–7 years of industry experience and 2+ years of training delivery preferred. A HS diploma or GED is required; industry certifications encouraged.
Qualifications
- 5–7 years of industry experience
- 2+ years of training delivery preferred
- Post-secondary education preferred; HS diploma or GED required
- Applicable industry certifications
- Ongoing continuing professional education
Responsibilities
- Deliver technical training and courses in area of responsibility
- Provide coaching to technicians on application of skills
- Monitor and coach for compliance with QC processes
- Assess repair centers' capabilities and recommend tool/equipment upgrades
- Develop and improve training clinics and ensure consistent messaging across network
- Stay current on advances in repair processes and techniques
- Perform program assessments, training, and coaching
Skills
Education
Job description
Built with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also works with regional and market leadership to bring forward issues that may improve the technical capabilities and skills within the markets.
Ensure consistent execution of WOW (Wow Operating Way) plan.
Delivers technical training, courses in the assigned area of responsibility. Completes and retains all training documentation. Follows all company policies with regard to expense control and expense documentation and properly maintains company assets, including trainer’s tools and the company
Visits repair centers to assess technical capabilities, including individual technician’s knowledge, skills and abilities, through observation, experience, and dialogue
Provides coaching to technicians regarding the application of technical skills and building efficiencies in the repair process. Works with technicians, repair center general managers, and market leaders to proactively recommend classes, that can help technicians improve their knowledge and skills
Monitor and coach for full compliance on our QC processes.
Assesses the capabilities of the repair centers in the assigned area of responsibility to deliver complete and safe repairs by maintaining the proper repair tools and equipment. Provides documented feedback to the location, market and regional leadership when tools and equipment need to be upgraded or repaired.
Assists in the development of technician trainees by working at a fixed training center and/or working with technician trainees
Develops and improves technical training clinics to teach repair skills. Works with the other technical trainers to ensure that a consistent message is being delivered across the network of repair.
Keeps current on the latest advancements in repair processes and techniques
Performs program assessments, training, coaching
At least 5- 7 years experience industry experience
At least 2 years experience delivering training is preferred.
Completed course of studies at a post-secondary school preferred; must have a high school diploma or GED.
Applicable industry certifications
Attends required continuing professional education.
Strong verbal and written communication skills.
High level of independently planning and organizing work with minimal supervision.
Ability to communicate, motivate and cooperate with all levels of staff
Knowledge of computer applications, including Internet, Google platform, and Microsoft Office applications.
Must possess a valid driver’s license and be insurable under the company’s auto liability insurance policies.
Must be able to travel up to 30%-70% including some overnight travel.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
$80,000 - $90,000 annual
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