Regional Service Manager

Jobtailor; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor in Pittsburgh is seeking a Regional Manager to oversee Mobile Technicians, drive productivity, and ensure safety and quality in operations. You will mentor teams, coordinate meetings, and collaborate with customers to deliver reliable solutions across markets.

You will lead process improvements, expand new business opportunities, and maintain strong customer satisfaction in a fast-paced field service environment.

Qualifications

• High school diploma or GED preferred; relevant leadership or tech exposure is a plus.
• Minimum 3 years in a management or leadership role.
• Minimum 3 years in sales experience.
• Valid driver’s license required.
• Experience or knowledge in diesel and heavy‑duty vehicle repair is a plus.

Responsibilities

• Directly oversee, lead, and mentor Mobile Technicians in the designated region.
• Lead a team of Mobile Technicians to drive productivity and growth.
• Coordinate and conduct regular meetings with technicians to engage, energize, and mentor.
• Provide leadership to ensure efficiency, productivity, and safety standards are met.
• Provide leadership to individuals and the management team daily.
• Market and support business operations.
• Collaborate with customers to provide solutions meeting requirements.
• Drive new business in developing markets and support existing markets.
• Demonstrate skill in continuous process improvement.
• Perform other duties as assigned.

Skills

Leadership

Sales Experience

Mechanical Knowledge

Customer Satisfaction

Team Building

Education

High School Diploma or GED Preferred

Tools

Microsoft Excel

Microsoft Office Suite

Data Entry

Diesel Vehicle Repair

Heavy-Duty Vehicle Repair

Job description

• Directly oversee, lead, and mentor Mobile Technicians in the designated region
• Lead a team of Mobile Technicians to drive productivity and growth
• Coordinate and conduct regular meetings with technicians to engage, energize, and mentor
• Provide leadership and supervision to ensure efficiency, productivity, and safety standards are met
• Provide leadership to individuals and the management team daily
• Market and support business operations
• Collaborate with existing customers, especially those with urgent issues, to provide solutions meeting customer requirements
• Drive new business in developing markets and continue supporting existing markets
• Demonstrate skill and interest in continuous process improvement
• Perform other duties and responsibilities as assigned

Requirements

• High School Diploma or GED Preferred
• 50% travel within designated region
• Minimum of three (3) years’ experience in a management or leadership role
• Minimum of three (3) years’ experience Sales
• Must have a valid driver’s license
• Mechanical experience and knowledge
• Must be at least 21 yrs. of age
• Experience or knowledge of Diesel and Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/experiences is a plus
• Knowledge of industry or mechanically inclined
• Service knowledge for heavy equipment, rental equipment, and rental trucks
• Ability to prospect for new accounts in an organized manner
• Strong Excel and data entry skills
• Proficient computer skills
• Competent using Microsoft Office Suite (Excel, Word, Power Point, etc.)
• Ability to work both in a team and autonomously with limited to no supervision
• Exceptional leadership skills in sales, teambuilding, and customer satisfaction

Core Competencies

Demonstrates strong leadership and mentoring capabilities while driving productivity and growth in mobile technician teams. Possesses mechanical knowledge and sales experience to effectively support business operations and customer satisfaction.

Highest-signal resume keywords

• Leadership
• Sales Experience
• Mechanical Knowledge
• Customer Satisfaction
• Team Building

Hard Skills

• Sales
• Mechanical Experience
• Diesel Vehicle Repair
• Heavy-Duty Vehicle Repair
• Data Entry
• Microsoft Excel
• Microsoft Office Suite
• Process Improvement
• Customer Solutions
• Account Prospecting

Soft Skills

• Mentoring
• Collaboration
• Autonomy
• Communication
• Engagement

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Mobile Technicians
• Heavy Equipment
• Rental Equipment
• Productivity
• Safety Standards