Technical Support Specialist (Secret Clearance) DoD 24/7
Mesotech International, Inc.
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Benefits offered by this job
Job summary
Mesotech International, Inc. in Rancho Cordova is seeking a Technical Support Specialist to provide crucial 24/7 helpdesk support for US Department of Defense systems. This full-time position involves diagnosing hardware and software issues, managing certificates, and ensuring compliance with government regulations.
Ideal candidates are US citizens with a high school diploma, 2+ years of experience in technical support, and the ability to obtain a Secret clearance. Mesotech offers competitive compensation and a comprehensive benefits program.
Qualifications
- US citizen with the ability to obtain a Secret security clearance.
- 2+ years of experience in technical support.
- Ability to obtain DoD 8570 certification.
Responsibilities
- Diagnose and resolve hardware and software issues.
- Assist in documentation of cybersecurity issues.
- Manage certificates for equipment on a secure network.
- Provide technical support via phone and email.
- Monitor status of tickets and report to management.
Skills
Education
Job description
Mesotech International, Inc. in Rancho Cordova is seeking a Technical Support Specialist to provide crucial 24/7 helpdesk support for US Department of Defense systems. This full-time position involves diagnosing hardware and software issues, managing certificates, and ensuring compliance with government regulations.
Ideal candidates are US citizens with a high school diploma, 2+ years of experience in technical support, and the ability to obtain a Secret clearance. Mesotech offers competitive compensation and a comprehensive benefits program.
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