Helpdesk Specialist: Secret-Cleared Tech Support (Onsite)

Maximus; Maryland; On-site; USD 42,000 - 70,000; Full time

Job summary

Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client, supporting mission critical systems in defense of our Homeland. The position is onsite in Annapolis Junction, MD.

The role involves triaging, researching, and resolving user questions while coordinating with technical teams to maintain system availability. An active secret clearance is required to perform duties.

Qualifications

• Active secret clearance required.

Responsibilities

• Provide technical support to users and clients by triaging, researching, and answering questions regarding the program and systems.

Job description

Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client, supporting mission critical systems in defense of our Homeland. The position is onsite in Annapolis Junction, MD.

The role involves triaging, researching, and resolving user questions while coordinating with technical teams to maintain system availability. An active secret clearance is required to perform duties.