Secret-Cleared Tech Support Specialist

Cornerstone Defense LLC; Virginia; Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Plans

Generous PTO Policy

401(k)

HSA and FSA options

Life and Disability Insurance

Tuition Reimbursement and Training

Perks at Work Discount Program

Referral Program

Leads Generation Program

CollegeAmerica 529

Fitness Reimbursement Program

Travel Assistance

Norton Lifelock Benefit Solutions

Life Planning Financial & Legal Skills

Descripción de la vacante

Cornerstone Defense LLC in Dahlgren, VA is seeking a Technical Support Specialist to deliver on-site IT and help desk support for mission-critical systems. The role requires an active Secret clearance and hands-on experience with networking, systems administration, and endpoint support.

You will handle incidents via ticketing systems, monitor performance, assist users with device and access issues, and follow security policies.

Formación

• Two years of related IT/Help Desk Support experience
• Active Secret Clearance required to apply
• On-site in Dahlgren, VA

Conocimientos

Networking concepts

System administration concepts

Remote access technologies

OS command line execution

Cloud computing basics

Network protocols (TCP/IP)

Trouble ticketing process

Customer service skills

Herramientas

Ping

Traceroute

Nslookup

IPConfig/Netstat

Descripción del empleo

Cornerstone Defense LLC in Dahlgren, VA is seeking a Technical Support Specialist to deliver on-site IT and help desk support for mission-critical systems. The role requires an active Secret clearance and hands-on experience with networking, systems administration, and endpoint support.

You will handle incidents via ticketing systems, monitor performance, assist users with device and access issues, and follow security policies.