Technical Support Specialist

Filetwigbay; Salinas (CA); On-site; USD 86,000 - 121,000; Part time

Benefits offered by this job

Health premiums covered

Certification funding

Mentorship program

Job summary

Business Excellence Corp is seeking a Technical Support Specialist in Salinas, CA, offering a compensation range of $86,000 to $121,000 per year. The role emphasizes ownership, mentorship, and growth opportunities within a small, scrappy-but-steady CA company known for curiosity and practical problem-solving.

The position invites candidates who can work in a part-time cadence and contribute to nurturing customer relationships while supporting marketing and sales initiatives.

Qualifications

• 3 years of experience in a related role.
• Ability to operate in a Salinas-based, part-time cadence.

Responsibilities

• Run discovery calls to uncover budget without asking for it.
• Manage paid search, social, and email programs end to end.
• Mentor junior reps on outreach cadence and objection handling.
• Hands-on ownership of social media calendars and community engagement.
• Set the weekly cadence that keeps reps accountable.
• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Craft messaging tailored to sales marketing buyers and decision-makers.

Skills

Empathy

Ownership mindset

Presentation to leadership

Tools

CRM Software

Job description

Business Excellence Corp hires Technical Support Specialist talent that measures itself in pipeline created, not meetings booked. Put your 3 years of experience to work in a $86,000 - $121,000 role with ownership, mentorship, and room to grow.

Key Responsibilities

• Run discovery calls that uncover budget without asking for it
• Manage paid search, social, and email programs end to end
• Mentor junior reps on outreach cadence and objection handling
• Hands-on ownership of social media calendars and community engagement
• Set the weekly cadence that keeps Business Excellence Corp reps accountable
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Craft compelling messaging tailored to sales marketing buyers and decision-makers

What You'll Bring

• Working understanding of both CRM Software and Empathy in real-world settings
• Eagerness to take ownership and run with new responsibilities
• Comfort with the part-time cadence of a Salinas-based operation
• Demonstrated comfort presenting to mid-level leadership
• Adaptability and resilience when facing shifting requirements
• Practical command of CSAT Reporting, with bonus points for Escalation Management

Business Excellence Corp is a small but scrappy-but-steady CA company that punches well above its weight in the sales marketing space. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

On top of $86,000 - $121,000, we cover your health premiums, fund your certifications, and pair you with a seasoned mentor.

Right now we are scheduling first-round calls for Salinas, CA-based candidates.