Technical Support Specialist

Energy Innovation Corp; Concord (NH); On-site; USD 60,000 - 92,000; Full time

Benefits offered by this job

Learning stipends

Flexible hours in Concord NH

Job summary

Community Excellence Foundation in Concord, NH is hiring a Technical Support Specialist to turn four years of account management into a mid-level, quota-driven role. You’ll line up sponsorships, convert leads into signed deals, and ensure every outreach reflects our brand voice.

You will create sales collateral, drafts of proposals, and landing pages to convert curiosity into demo bookings, while treating the mid-level account as a priority.

Qualifications

• Experience translating data into clear recommendations.
• Ability to learn new sales and marketing systems quickly.
• Independent judgment with strong critical thinking.
• Familiarity with account management practices is a plus.

Responsibilities

• Line up goal-oriented sponsorships that position the Foundation before buyers.
• Turn cold sales marketing leads into signed deals across Concord, NH.
• Carry the brand voice into every cold call and caption.
• Pitch the $60,000-$92,000 value confidently.
• Create sales collateral, decks, and proposals that move prospects forward.
• Build landing pages that convert Concord curiosity into demo bookings.
• Run the mid-level account as if it’s the only one that matters.

Skills

Critical thinking

Data interpretation

Self-direction

Talkdesk

Gorgias

Sales systems

Tools

Talkdesk

Gorgias

Job description

Community Excellence Foundation opened a Technical Support Specialist position because our Concord customers are buying faster than our team can keep up. Picture $60,000 - $92,000, a temporary cadence, and 4 years of Account Management translating into a mid-level seat you actually steer at Community Excellence Foundation.

Key Responsibilities

• Line up the goal-oriented sponsorships that put Community Excellence Foundation in front of buyers
• Turn cold sales marketing leads into signed deals across Concord, NH
• Carry the brand voice into every cold call and every caption
• Pitch Community Excellence Foundation at $60,000 - $92,000 value without apologizing for the price
• Create sales collateral, decks, and proposals that move prospects forward
• Build landing pages that turn Concord curiosity into demo bookings
• Run the mid-level account like it's the only one that matters

What You'll Bring

• Critical thinking skills and sound, independent judgment
• Comfort interpreting data and translating findings into clear recommendations
• Self-direction that survives a quiet Slack channel
• Hands-on familiarity with Talkdesk, sharpened by Critical Thinking side projects
• Hands-on command of Data Entry, with Gorgias as a close second
• Ability to learn new sales marketing systems quickly and apply them effectively

Community Excellence Foundation took a tired corner of the sales marketing world and rebuilt it, brick by brick, from a small office in Concord, NH. We give people autonomy early and trust them to ask for support when they need it.

At Community Excellence Foundation the paycheck opens at $60,000 - $92,000 and the perks, from learning stipends to flexible Concord, NH hours, only widen from there.

We are growing the Community Excellence Foundation team in NH and adding this position immediately.