Technical Support Specialist

Advisory Solutions LLC; Cedar Rapids (IA); Hybrid; USD 55,000 - 81,000; Full time

Benefits offered by this job

Hybrid work environment

Mentorship program

Competitive salary

Job summary

Advisory Solutions LLC in Cedar Rapids, IA is hiring a Technical Support Specialist for a hybrid role. The position rewards initiative with ownership and focuses on outbound outreach, onboarding, and client success. A seasoned mentor will help sharpen attention management and professional growth.

The team values curiosity, proactive communication, and willingness to learn from demos and scripts, with compensation in a $55,000 - $81,000 range and strong onboarding support.

Qualifications

• A communicator who can disagree without taking it personally.
• Bias toward action balanced by knowing when to wait.
• Curiosity that reads the docs before asking questions.
• Willingness to ask the dumb question before a costly mistake.

Responsibilities

• Own the post-sale check-in to turn clients into references.
• Coordinate cross-functional launches with creative, product, and operations.
• Attend demos and tighten the script after every loss.
• Pitch Advisory Solutions LLC's feedback-driven offering to new buyers.
• Find a compelling hook for Cedar Rapids prospects.
• Guide new clients through onboarding to ensure retention.
• Mentor junior reps on outreach cadence and objection handling.

Skills

Empathy

Communication

Initiative

Curiosity

Questioning

Job description

Bring 3 years of Empathy experience to a Technical Support Specialist role that rewards initiative with real ownership. This is a hybrid opportunity built for someone who wants to own outcomes, sharpen Outbound Calling, and grow with a tight-knit team.

Key Responsibilities

• Own the post-sale check-in that turns clients into references
• Coordinate cross-functional launches with creative, product, and operations
• Sit in on demos and tighten the script after every loss
• Pitch Advisory Solutions LLC's feedback-driven offering to buyers who haven't heard of us yet
• Find the flat-and-fast hook that makes Cedar Rapids, IA prospects lean in
• Walk new sales marketing clients through onboarding so they stick around
• Mentor junior reps on outreach cadence and objection handling

What You'll Bring

• A communicator who can disagree without making it personal
• A joyfully-rigorous bias toward action, balanced by knowing when to wait
• The kind of curiosity that reads the docs before asking
• A bias toward asking the dumb question before the expensive mistake

Equal parts laboratory and workshop, Advisory Solutions LLC builds spirited-and-grounded sales marketing products that hold up far beyond the borders of Cedar Rapids, IA. Curiosity outranks credentials on this sales marketing team, so bring questions, not just answers.

We pair $55,000 - $81,000 with a seasoned mentor, so your Attention Management sharpens fast while the benefits quietly take care of everything else.

Right now in Cedar Rapids, the Technical Support Specialist chair sits open and the door is unlocked.