Technical Support Engineer (Remote, West or Central)

Lensa; Sacramento (CA); Remote; USD 106,000 - 125,000; Full time

Job summary

An innovative firm is seeking a Technical Support Engineer to join their dynamic team. This entry-level role offers the opportunity to work with cutting-edge data streaming technology, assisting customers in resolving issues with their deployments. You'll collaborate closely with engineering teams, contribute to process development, and enhance product documentation. If you're passionate about learning and making a real impact in the world of data, this is the perfect opportunity for you. Join a company that values diversity and offers competitive pay and benefits, and be part of a culture that fosters growth and inclusivity.

Qualifications

• Excitement for learning about streaming data and becoming a domain expert.
• Experience troubleshooting Linux applications or distributed systems.

Responsibilities

• Resolve customer issues with Confluent deployments.
• Improve product documentation and author knowledge base articles.

Skills

SQL

Java

Scala

Golang

Python

C / C++

Linux troubleshooting

Distributed systems

Tools

Apache Kafka

Apache Flink

Spark

Job description

Technical Support Engineer (Remote, West or Central)

Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Confluent, is seeking professionals. Apply via Lensa today!

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About The Role

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow - whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.

What You Will Do

• Work with customers to resolve issues with their Confluent deployments.
• Contribute to process development to help us grow efficiently and foster a best-in-class culture.
• Communicate with our core engineering team to provide real-time product feedback.
• Improve product documentation and author knowledge base articles.
• Create and review product demos and internal tooling.
• Work closely with the team behind Apache Kafka.

What You Will Bring

• Excitement for learning about streaming data and becoming a domain expert in Confluent Data Stream Platform.
• Strong SQL skills.
• Proficiency in Java or Scala.
• Experience with Apache Flink is a plus.
• Experience with Golang, Python, C / C++, C# is a plus.
• Experience diagnosing, reproducing, and resolving customer issues.
• Desire to make customers successful through direct interaction.
• At least two of the following: experience troubleshooting Linux applications, operational knowledge of Java applications, or experience with distributed systems like Kafka, Flink, Spark.

Our Culture & Benefits

At Confluent, equality and diversity are core values. We are committed to building an inclusive global team that reflects a variety of backgrounds and perspectives. Employment decisions are based on job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

We offer competitive pay and benefits, with an estimated annual salary of $106,200 - $124,740, plus a competitive equity package. Actual compensation depends on skills, experience, and location. Learn more about our benefits here.

Review our Candidate Privacy Notice for details on how we handle personal information.

Position Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x.

Set Up Job Alerts

Sign in to receive alerts for “Technical Support Engineer” roles.

We’re unlocking community knowledge with AI-enhanced insights.