Technical Support Engineer (Remote, West or Central)

Lensa; Raleigh (NC); Remote; USD 106,000 - 125,000; Full time

Job summary

An innovative company is seeking a Technical Support Engineer to join their remote team. This entry-level role offers a unique opportunity to work with cutting-edge data streaming technology and engage with customers to resolve issues and enhance their experience. You'll collaborate closely with the Apache Kafka team and contribute to process development while becoming a domain expert in streaming data. With competitive pay and a commitment to diversity and inclusivity, this position is perfect for self-motivated individuals eager to make a significant impact in the IT services industry.

Qualifications

• Interest in streaming data and becoming a domain expert.
• Experience diagnosing and resolving customer issues.

Responsibilities

• Resolve issues with customer Confluent deployments.
• Provide product feedback to engineering.
• Improve documentation and knowledge base articles.

Skills

SQL

Java

Scala

Apache Kafka

Apache Flink

Golang

Python

C/C++

C#

Linux troubleshooting

Job description

Technical Support Engineer (Remote, West or Central)

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Confluent, is seeking professionals. Apply via Lensa today!

With Confluent, organizations can harness the full power of continuously flowing data to innovate and succeed in the modern digital world. We are creating a new category within data infrastructure - data streaming. This technology enables organizations to create impactful experiences through data.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

About The Role

We’re looking for self-motivated team members eager for a challenge who want to help realize Confluent’s potential. We value diversity and growth, whether you’re just starting out or managing a team, your impact will be significant.

What You Will Do

• Resolve issues with customer Confluent deployments
• Contribute to process development and help build a strong team culture
• Provide product feedback to engineering
• Improve documentation and knowledge base articles
• Create and review product demos and internal tools
• Work closely with the Apache Kafka team

What You Will Bring

• Interest in streaming data and becoming a domain expert
• Strong SQL skills
• Proficiency in Java or Scala
• Experience with Apache Flink is a plus
• Knowledge of Golang, Python, C/C++, C# is a plus
• Experience diagnosing and resolving customer issues
• A desire to make customers successful
• At least two of the following: troubleshooting Linux applications, operational Java application knowledge, or experience with distributed systems like Kafka, Flink, Spark

Our Culture & Benefits

Confluent values diversity and inclusivity. We offer competitive pay, benefits, and a supportive environment. The estimated salary range is $106,200 - $124,740, depending on experience and location. Benefits details are available here. Privacy policy can be reviewed here.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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