Technical Support Engineer (Remote, West or Central)

Lensa; Olympia (WA); Remote; USD 106,000 - 125,000; Full time

Job summary

An innovative firm is seeking a Technical Support Engineer to help organizations leverage the power of streaming data. In this role, you will assist customers with their deployments, contribute to process development, and enhance product documentation. This position offers a unique opportunity to work with cutting-edge technology and collaborate with a diverse team. If you are passionate about technology and customer success, this role is perfect for you. Join a forward-thinking company where your contributions will make a significant impact in the evolving data landscape.

Qualifications

• Strong SQL skills and proficiency in Java or Scala are essential.
• Experience with distributed systems like Kafka, Flink, or Spark is a plus.

Responsibilities

• Assist customers in resolving issues with their Confluent deployments.
• Provide real-time product feedback to the engineering team.

Skills

SQL

Java

Scala

Linux troubleshooting

Distributed systems knowledge

Customer support

Tools

Apache Kafka

Apache Flink

Spark

Golang

Python

C/C++

C#

Job description

Technical Support Engineer (Remote, West or Central)

2 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Confluent, is seeking professionals. Apply via Lensa today!

With Confluent, organizations can harness the full power of continuously flowing data to innovate and succeed in the modern digital world. We aim to create a new category within data infrastructure—data streaming—enabling organizations to create impactful experiences through data.

About The Role

We’re looking for self-motivated team members who enjoy challenges and are eager to help realize Confluent’s potential. We value diversity and growth, whether you’re starting your career or managing a team, your impact will be significant.

What You Will Do

• Assist customers in resolving issues with their Confluent deployments
• Contribute to process development to support efficient growth and a strong culture
• Provide real-time product feedback to our engineering team
• Enhance product documentation and create knowledge base articles
• Create and review product demos and internal tools
• Collaborate with the team behind Apache Kafka

What You Will Bring

• Interest in learning about streaming data and becoming a domain expert
• Strong SQL skills
• Proficiency in Java or Scala
• Experience with Apache Flink is a plus
• Knowledge of Golang, Python, C/C++, C# is a plus
• Experience diagnosing and resolving customer issues
• Desire to help customers succeed through direct interaction
• At least two of the following: troubleshooting Linux applications, operational Java application knowledge, experience with distributed systems like Kafka, Flink, or Spark

Come As You Are

At Confluent, we value diversity and inclusion, building a team that reflects a variety of backgrounds and perspectives. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected classes.

We offer competitive pay and benefits, with salaries estimated between $106,200 and $124,740, depending on skills and experience. Additional benefits are available; learn more here. For privacy details, review our Candidate Privacy Notice.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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