Technical Support Engineer (Remote, West or Central)

Lensa; East Montpelier (VT); Remote; USD 106,000 - 125,000; Full time

Job summary

An innovative firm is seeking a Technical Support Engineer to help customers succeed with their data streaming solutions. This entry-level role involves resolving customer issues, contributing to process development, and collaborating with engineering teams. The ideal candidate will have strong SQL skills and proficiency in Java or Scala, with an eagerness to learn about streaming data. Join a diverse team that values growth and inclusion, and be part of a company at the forefront of data infrastructure. This is an exciting opportunity to make a real impact in the tech industry.

Benefits

Competitive pay

Diversity and inclusion initiatives

Health benefits

Professional development opportunities

Qualifications

• Strong SQL skills and proficiency in Java or Scala.
• Experience with troubleshooting Linux applications and distributed systems.

Responsibilities

• Resolve issues with customer Confluent deployments.
• Provide real-time product feedback to engineering.

Skills

SQL

Java

Scala

Apache Flink

Golang

Python

C/C++

C#

Linux troubleshooting

Distributed systems

Job description

Technical Support Engineer (Remote, West or Central)

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Confluent, is seeking professionals. Apply via Lensa today!

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We aim to create a new category within data infrastructure—data streaming—that enables organizations to create impactful experiences through data.

About The Role

We’re looking for self-motivated team members who crave a challenge and are eager to help realize Confluent’s potential. We value diversity and growth, whether you’re starting your career or managing a team.

What You Will Do

• Resolve issues with customer Confluent deployments
• Contribute to process development to help us grow efficiently
• Provide real-time product feedback to engineering
• Improve product documentation and knowledge base articles
• Create and review product demos and internal tools
• Collaborate with the Apache Kafka team

What You Will Bring

• Interest in streaming data and becoming a domain expert
• Strong SQL skills
• Proficiency in Java or Scala
• Experience with Apache Flink is a plus
• Knowledge of Golang, Python, C/C++, C# is a plus
• Experience diagnosing and resolving customer issues
• Desire to help customers succeed
• Two of the following: troubleshooting Linux applications, operational Java application knowledge, or experience with distributed systems like Kafka, Flink, Spark

Our Culture & Benefits

At Confluent, we value diversity and inclusion. We offer competitive pay, benefits, and a salary range of $106,200 - $124,740, depending on skills and experience. Learn more about our benefits here. Review our privacy policy here.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x.

Set Job Alerts

Sign in to receive updates for “Technical Support Engineer” roles.