Technical Support

TEEMA; Mobile (AL); On-site; USD 28,000 - 41,000; Part time

Job summary

TEEMA is seeking a Contract IT Service Desk Support Technician for an onsite role in Mobile, AL. This 3-month contract with potential for full-time conversion focuses on hands-on desktop deployments and end-user support in a healthcare technology environment.

You will configure and image dozens of desktops/laptops, perform setup and software installs, and assist with data transfer during a workstation rollout. Strong communication and troubleshooting skills are essential.

Qualifications

• Experience deploying desktops/laptops in a professional setting.
• Familiarity with Active Directory user administration.
• Knowledge of Microsoft Office, Citrix, and printers installations.
• Strong troubleshooting for common hardware/peripheral issues.
• Able to perform repetitive technical tasks with accuracy.
• Excellent communication and customer service skills.

Responsibilities

• Configure, image, and deploy 60-80 desktop and laptop systems.
• Perform workstation setup, software installation, and basic system configuration.
• Transfer user data from legacy devices to new systems.
• Install and support Microsoft Office, Citrix, printers, and related peripherals.
• Troubleshoot Tier 1 hardware issues and peripherals.
• Maintain clean, organized workstation installations with proper cable management.
• Document and manage support requests using ServiceNow.
• Provide basic end-user guidance during equipment rollouts and installations.

Skills

Deployment experience

Active Directory

Microsoft Office

Citrix

Printers

Troubleshooting

Communication skills

Attention to detail

Customer service

Tools

ServiceNow

Job description

Contract IT Service Desk Support Technician

Location: Mobile, AL (100% Onsite)

Duration: 3-Month Contract with Potential for Full-Time Conversion

Join a fast-paced healthcare technology environment supporting a major workstation refresh and end-user technology deployment initiative. This is an excellent opportunity for an IT support professional who enjoys hands-on technical work, desktop deployments, and delivering exceptional customer service.

What You'll Do

• Configure, image, and deploy 60-80 desktop and laptop systems


• Perform workstation setup, software installation, and basic system configuration


• Transfer user data from legacy devices to new systems


• Install and support Microsoft Office, Citrix, printers, and related peripherals


• Troubleshoot Tier 1 issues involving hardware, monitors, keyboards, mice, phones, and connectivity


• Maintain clean, organized workstation installations with proper cable management


• Document and manage support requests using ServiceNow


• Provide basic end-user guidance during equipment rollouts and installations

What We're Looking For

• Experience with desktop, laptop, or workstation deployments in a professional environment


• Familiarity with Active Directory user administration and account support


• Knowledge of Microsoft Office, Citrix, and printer installations


• Strong troubleshooting skills for common hardware and peripheral issues


• Ability to manage repetitive technical tasks efficiently while maintaining attention to detail


• Excellent communication, customer service, and organizational skills

This role is ideal for an IT Support Technician, Desktop Support Technician, or Help Desk professional looking to gain valuable enterprise experience while contributing to a high-visibility technology rollout project.