IT Technician

Vaco Recruiter Services; Gadsden (AL); On-site; USD 39,000 - 43,000; Full time

Job summary

Vaco Recruiter Services in Gadsden, AL is seeking a Desktop Technician to support a Windows 11 upgrade and hardware refresh across multiple healthcare locations. You will image, configure, and upgrade devices, ensuring end users are ready to work on schedule during a multi-site rollout.

The role requires hands-on deployment, strong customer service, and the ability to troubleshoot issues onsite. This contract role runs 3-6 months with potential extensions and warrants reliable, independent work.

Qualifications

• 2+ years of Desktop Support or IT Support experience.
• Strong knowledge of Windows 10/11 and related hardware.
• Experience with imaging and deployment tools.

Responsibilities

• Image and configure new laptops and desktops
• Perform Windows 11 upgrades and validate successful installations
• Deploy and replace end-user hardware
• Install and verify applications using SCCM and approved deployment tools
• Configure devices for user access, connectivity, and required software
• Troubleshoot hardware, software, and network-related issues
• Track completed work and maintain accurate deployment documentation
• Work closely with site leadership and project teams to ensure a smooth rollout

Skills

Desktop Support

Customer service

Communication skills

Troubleshooting

Tools

SCCM

Job description

Desktop Technician - Windows 11 Deployment Project

Location: Gadsden, AL (Multiple Onsite Locations)

Type: Contract (W2)

Duration: 3-6 Months with Potential Extensions

Pay: $28-$31/hr, depending on experience

Schedule: Monday-Friday, Standard Business Hours

We're hiring Desktop Technicians to support a large Windows 11 upgrade and hardware refresh initiative across multiple healthcare locations in the Gadsden area.

This is a hands-on deployment role where you'll be responsible for preparing devices, performing upgrades, setting up new equipment, and making sure end users are ready to go. The project is expected to run several months and may be extended based on workload and project timelines.

We're looking for technicians who are comfortable working directly with users, troubleshooting issues as they arise, and moving efficiently through deployment schedules.

What You'll Be Doing

• Image and configure new laptops and desktops
• Perform Windows 11 upgrades and validate successful installations
• Deploy and replace end-user hardware
• Install and verify applications using SCCM and approved deployment tools
• Configure devices for user access, connectivity, and required software
• Troubleshoot hardware, software, and network-related issues
• Track completed work and maintain accurate deployment documentation
• Work closely with site leadership and project teams to ensure a smooth rollout

What We're Looking For

• 2+ years of Desktop Support, Field Services, or IT Support experience
• Strong knowledge of Windows 10 and Windows 11
• Experience with SCCM or similar imaging and deployment tools
• Ability to troubleshoot endpoint hardware and software issues
• Strong customer service and communication skills
• Comfortable working onsite throughout the duration of the project
• Ability to work independently while following established deployment processes

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.