Technical Success Architect for Industrial AI

Tulip Interfaces; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Flexible schedule

Unlimited vacation

Equity

Job summary

Tulip Interfaces, a leader in AI-native frontline operations, seeks a Technical Account Manager (TAM) to bridge technical knowledge and customer success for manufacturing clients in the U.S. You will guide technical strategy, architecture, and integrations while driving time-to-value with Tulip’s no-code platform.

You will lead demonstrations, workshops, and technical enablement, collaborating with Product, Engineering, and Sales to ensure scalable, governance-driven solutions.

Qualifications

• 5–7 years in technical customer-facing roles such as solutions engineering or consulting.
• 3+ years of Tulip delivery or MES experience at L4 SOLV level.
• Strong understanding of industrial software and manufacturing operations.
• Experience with APIs, integrations, and databases.
• Familiarity with no-code/low-code platforms is a plus.
• Ability to travel approximately 20% of the time.

Responsibilities

• Partner with customers and account teams to craft technical success plans.
• Provide guidance on Tulip platform architecture, integrations, and use cases.
• Lead technical discussions with stakeholders from app builders to IT/Operations.
• Drive platform adoption and technical optimization across accounts.

Skills

Technical customer-facing experience

Tulip delivery experience

Manufacturing operations knowledge

APIs & integrations

No-code/low-code familiarity

Travel ability (20%)

Job description

Tulip Interfaces, a leader in AI-native frontline operations, seeks a Technical Account Manager (TAM) to bridge technical knowledge and customer success for manufacturing clients in the U.S. You will guide technical strategy, architecture, and integrations while driving time-to-value with Tulip’s no-code platform.

You will lead demonstrations, workshops, and technical enablement, collaborating with Product, Engineering, and Sales to ensure scalable, governance-driven solutions.