Technical SME - FM Engineering Operations

CBRE; Dallas (TX); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

CBRE is seeking a Contract Support Coordinator in Dallas, TX to provide essential client service and administrative support for a compact Business Unit. You will respond to inquiries, manage contract scope, and support financial and operational reporting.

Role requires 2 years of related experience, strong organizational skills, and proficiency with Microsoft Office. Daily tasks include invoice processing, document management, and vendor file maintenance, with opportunities to identify cost

Formación

• 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.
• Basic math skills for percents, discounts and markups.

Responsabilidades

• Respond to client inquiries and concerns with timely, quality service.
• Understand contract scope and ensure alignment of work.
• Serve as a financial and operational systems client resource.
• Generate reports on open/closed work orders and coordinate with technicians.
• Maintain files on work orders, proposals, and department records; build vendor files.
• Process invoices and ensure correct cost center coding.
• Coordinate sub-contractor files ensuring QHSE compliance.
• Identify cost savings opportunities to maximize customer and financial savings.
• Follow defined procedures and processes under supervision to deliver output.

Conocimientos

Communication skills

Organizational skills

Basic math

Herramientas

Microsoft Office

Excel

Descripción del empleo

As a CBRE Contract Support Coordinator, you will provide basic customer service and administrative support to a small to medium Business Unit, Facility, or Account.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Respond to client inquires and concerns and ensure timely and quality service delivery and follow up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Act as a financial and operational systems client resource.
• Generate reports on open and closed work orders and check status with the appropriate technician or vendor.
• Maintain files on work orders, proposals, and department files. Build vendor files and check the accuracy on completed paperwork.
• Process invoices and ensure accurate cost center coding.
• Coordinate sub-contractor files, ensuring they are compliant with QHSE requirements.
• Identify cost savings opportunities to ensure customer and financial savings targets are maximized.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need

• 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.