Technical Services Specialist II – Construction Support

LATICRETE International; Spring Hill (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Spring Hill, Florida is looking for a Technical Services Representative II. This role involves providing technical services to internal and external customers and resolving customer complaints through various channels.

The ideal candidate will have a minimum of 3 years in the construction industry and 2 years in Technical Services. The position offers a comprehensive benefits package, including medical, dental, vision, and tuition reimbursement.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years of experience in Technical Services or comparable industry experience.
• Fluency in a second language preferred.

Responsibilities

• Provide technical services to architects, contractors, and customers.
• Investigate and settle customer complaints through Salesforce.
• Coordinate incoming requests for technical support.

Skills

Customer interactions

Salesforce

Technical knowledge

Communication skills

Team cooperation

Education

High School Diploma

Degree in related field

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Spring Hill, Florida is looking for a Technical Services Representative II. This role involves providing technical services to internal and external customers and resolving customer complaints through various channels.

The ideal candidate will have a minimum of 3 years in the construction industry and 2 years in Technical Services. The position offers a comprehensive benefits package, including medical, dental, vision, and tuition reimbursement.