Technical Services Specialist II – Construction Support

LATICRETE International; Pearland (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

Paid holidays and vacation

Life Insurance

Job summary

LATICRETE International is seeking a Technical Services Representative II in Pearland, Texas. This role involves providing technical support to customers through various channels and resolving complaints professionally.

The ideal candidate should have a minimum of 3 years in the construction industry and 2 years in a technical services role. A strong understanding of construction practices and product knowledge is essential. Join us in making a meaningful impact in the industry!

Qualifications

• Minimum of 3 years in the construction industry.
• Minimum of 2 years in Technical Services or similar.
• Knowledge of architecture and construction methods a plus.

Responsibilities

• Provide technical services via phone, chat, and emails.
• Investigate and resolve customer complaints.
• Support Technical Services training programs.

Skills

Customer service

Technical support

Salesforce expertise

Interpersonal communication

Product knowledge

Education

High School Diploma; degree preferred

Tools

Salesforce

Microsoft Office

JD Edwards

Job description

LATICRETE International is seeking a Technical Services Representative II in Pearland, Texas. This role involves providing technical support to customers through various channels and resolving complaints professionally.

The ideal candidate should have a minimum of 3 years in the construction industry and 2 years in a technical services role. A strong understanding of construction practices and product knowledge is essential. Join us in making a meaningful impact in the industry!