Technical Services Specialist II - Construction Support

LATICRETE International; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

LATICRETE International is seeking a Technical Services Representative II in New York. This role involves providing technical assistance to architects, contractors, and customers, resolving complaints efficiently.

The ideal candidate will have extensive experience in the construction industry and technical services, alongside proficiency in Salesforce and Microsoft Office. The position allows for some travel, targeting applicants with strong communication skills and a commitment to teamwork.

Qualifications

• Minimum of 3 years experience in the construction industry.
• Minimum of 2 years experience in Technical Services or comparable experience.
• Strong interpersonal, written, and verbal communication skills.

Responsibilities

• Provide technical services to customers and resolve complaints.
• Coordinate requests for technical support and training.
• Support training programs and technical data sheets.

Skills

Technical Services Experience

Knowledge of Architecture

Salesforce Proficiency

Communication Skills

Team Cooperation

Education

High School Diploma

Tools

Microsoft Office

Salesforce

Job description

LATICRETE International is seeking a Technical Services Representative II in New York. This role involves providing technical assistance to architects, contractors, and customers, resolving complaints efficiently.

The ideal candidate will have extensive experience in the construction industry and technical services, alongside proficiency in Salesforce and Microsoft Office. The position allows for some travel, targeting applicants with strong communication skills and a commitment to teamwork.