Technical Services Specialist II – Construction Support

LATICRETE International; Las Vegas (NV); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Flexible spending

Life Insurance

Job summary

LATICRETE International in Las Vegas is seeking a Technical Services Representative II who will provide essential technical support to customers via various communication channels. This role demands a proactive approach to customer service and technical resolution, ensuring timely support and effective communication.

The ideal candidate should have a minimum of 3 years’ experience in the construction industry and proficiency in Salesforce. Join a family-owned company that values integrity and teamwork while improving lives through innovative solutions.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years in Technical Services or comparable experience.
• Experience with Salesforce and JD Edwards preferred.

Responsibilities

• Provide technical services to customers through various communication channels.
• Investigate and resolve customer complaints promptly.
• Coordinate requests for technical support and training.

Skills

Customer service

Technical knowledge

Salesforce experience

Communication skills

Team cooperation

Microsoft Office proficiency

Bilingual

Education

High School Diploma

Degree in relevant field

Tools

Salesforce

JD Edwards

Microsoft Office

Job description

LATICRETE International in Las Vegas is seeking a Technical Services Representative II who will provide essential technical support to customers via various communication channels. This role demands a proactive approach to customer service and technical resolution, ensuring timely support and effective communication.

The ideal candidate should have a minimum of 3 years’ experience in the construction industry and proficiency in Salesforce. Join a family-owned company that values integrity and teamwork while improving lives through innovative solutions.