Technical Services Specialist II - Construction Support

LATICRETE International; Bradenton (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

LATICRETE International is seeking a Technical Services Representative II in Bradenton, Florida. The role involves providing technical services to internal and external customers, resolving complaints, and supporting training programs.

Candidates should have at least 3 years of construction experience and 2 years in technical services. Proficiency in Salesforce and strong communication skills are essential. Join us to help improve construction practices and customer satisfaction.

Qualifications

• Minimum of 3 years experience in the construction industry.
• Minimum of 2 years experience in Technical Services or comparable industry experience.
• Knowledge of architecture and construction methods a plus.

Responsibilities

• Provide technical services to customers through various communication channels.
• Investigate and settle customer complaints through Salesforce.
• Support technical training programs and update technical data sheets.

Skills

Construction industry experience

Technical services

Salesforce

Microsoft Office

Communication skills

Fluency in a second language

Education

High School Diploma (Degree preferred)

Tools

Salesforce

JD Edwards

Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook)

Job description

LATICRETE International is seeking a Technical Services Representative II in Bradenton, Florida. The role involves providing technical services to internal and external customers, resolving complaints, and supporting training programs.

Candidates should have at least 3 years of construction experience and 2 years in technical services. Proficiency in Salesforce and strong communication skills are essential. Join us to help improve construction practices and customer satisfaction.