Technical Services Analyst I

Rheem; Montgomery (AL); On-site; USD 60,000 - 70,000; Full time

Job summary

Rheem North America in Montgomery, AL is seeking a Technical Services Analyst to support plant IT operations. You will install, diagnose, repair, maintain, and upgrade desktop computers, software, and peripherals critical to manufacturing processes.

You will monitor and troubleshoot network connectivity, assist with manufacturing projects, and help ensure optimal system performance in an on-site role based at the Montgomery plant.

Job description

The Technical Services Analyst Iis a manufacturing plant support position within Information Technology. The position willprovide support for desktop/laptop computers and peripherals, which includes installation, diagnosis, repair, maintenance, and upgrades to all hardware, software, and peripheral equipment related to plant operations, while ensuring optimal performance.This position will be responsible formonitoring, reporting, and troubleshooting network connectivity and reliability issues related to the plant.In addition, support of manufacturing projects is required and will involve identification of Ethernet drops, IP addressing, monitor setup, and assistance with Quality/ Engineering software applications.

This position will serve Rheem North America located in Montgomery, AL (Onsite).