Plant IT Support Analyst II — Onsite Manufacturing

Rheem; Scottsboro (AL); On-site; USD 60,000 - 75,000; Full time

Job summary

Rheem North America Division in Scottsboro, AL is hiring a Technical Services Analyst II to support plant IT operations on site.

You will diagnose, repair, and maintain desktop PCs, peripherals, and manufacturing software; monitor network reliability; participate in manufacturing projects including Ethernet drops, IP addressing, and monitor setups.

This role spends most time on the plant floor (75-80%) with some time resolving PC/software issues.

Qualifications

• Experience diagnosing, repairing, maintaining desktop/laptop computers and peripherals.
• Experience supporting plant-floor IT and manufacturing software applications.
• Ability to identify Ethernet drops, IP addressing, monitor setup for manufacturing projects.

Responsibilities

• Provide support for desktop/laptop computers and peripherals used in plant operations.
• Monitor, report, and troubleshoot network connectivity and reliability issues in the plant.
• Support manufacturing projects, including Ethernet drops, IP addressing, and monitor setup.
• Allocate 75–80% of time on the plant floor and 20% resolving typical PC/software/wireless issues.

Job description

Rheem North America Division in Scottsboro, AL is hiring a Technical Services Analyst II to support plant IT operations on site.

You will diagnose, repair, and maintain desktop PCs, peripherals, and manufacturing software; monitor network reliability; participate in manufacturing projects including Ethernet drops, IP addressing, and monitor setups.

This role spends most time on the plant floor (75-80%) with some time resolving PC/software issues.